Case Manager | Western Region of South Dakota

Benchmark Human Services-SD•Spearfish, SD

12h•Remote

About The Position

Benchmark Human Services is seeking a Case Manager for the Western Region of South Dakota, serving the Spearfish and Rapid City area. The position is remote, and candidates must live in South Dakota. The Case Manager provides resources and support to people with intellectual and developmental disabilities, their families, and guardians to promote inclusion, independence, and the ability to reach their potential. The role focuses on connecting individuals and families with resources that support health, safety, and well-being. The Case Manager follows company policies and applicable South Dakota Department of Human Services, Division of Developmental Disabilities, and Home and Community Based Services requirements. The role includes assessing individual needs, coordinating services, advocating for appropriate supports, maintaining case records and person-centered plans, and collaborating with individuals, families, guardians, state officials, and interdisciplinary team members.

Requirements

A degree in a human services field is preferred, or at least 2 years of experience working in health or human services.
Valid driver's license.
Must maintain auto insurance.
Excellent communication skills.
Must live in South Dakota.
Candidates selected for hire must complete a background check in accordance with company policy and applicable laws.

Nice To Haves

A degree in a human services field.

Responsibilities

Follow company policies and procedures and applicable South Dakota Department of Human Services, Division of Developmental Disabilities, and Home and Community Based Services rules.
Perform evaluations and assessments to identify the needs of individuals served.
Assist individuals with accessing financial assistance, residential planning, vocational, recreational and educational opportunities, healthcare, in-home supports, day services, legal services, nutrition, transportation, social services, and other resources.
Advocate for services that support individuals’ success.
Maintain case records.
Prepare, update, and monitor person-centered plans, including using Charting the LifeCourse discovery and Person Centered Thinking tools.
Support individuals to participate in and direct the development of their person-centered plans.
Coordinate meetings with individuals, families, guardians, and interdisciplinary team members as required.
Establish and maintain positive relationships with individuals, families, guardians, state officials, and team members.
Record work and billing time in accordance with company policies.
Track, monitor, and enter specified data points.
Immediately report suspected abuse, neglect, or exploitation to a supervisor or department head.
Comply with standards intended to assure the health and safety of individuals served.