Case Manager Day Services

American Training•Lowell, MA

21h•Onsite

About The Position

American Training Inc. is hiring a Case Manager for its Day Program in Lowell, Massachusetts. The role maintains confidential Guest files and develops clear, grammatically sound ISP and DHSP goals, objectives, implementation strategies, progress notes, and assessments in accordance with funding-source requirements. The Case Manager builds a detailed understanding of Guests’ strengths and needs and communicates them professionally to families and guardians, funding sources, and colleagues. The Case Manager collaborates with colleagues, clinicians, and ISP/IDT teams to develop and implement plans, maintains a caseload, and ensures required documentation is completed on time. The position also serves as a liaison to families and residential providers, participates in planning and referral processes, supports Guest safety and staff understanding of goals and data collection, and observes Guests to assess progress and well-being. The role includes regular meetings with the Case Management Supervisor for professional development and participation in committees, special projects, and program activities.

Requirements

At least one year of experience in the Developmental Disabilities field; if the candidate has no degree, at least two years of experience in the field is required.
Ability to maintain civility, poise, respect, and professionalism with Guests, families and guardians, funding sources, and colleagues.
High standards of ethical conduct and the ability to positively promote the image of people with developmental disabilities and American Training, Inc.
Knowledge and practice of Human Rights in all duties.
Ability to maintain confidentiality.
Exceptionally strong communication, writing, and relationship-building skills.
Professional dress and demeanor.
Attention to detail.
Strong computer skills.

Responsibilities

Maintain Guest confidential files in compliance with established requirements.
Write ISP and DHSP goals, objectives, and implementation strategies focused on skill attainment.
Prepare progress notes and assessments in accordance with funding-source timelines.
Work with colleagues, clinicians, and ISP/IDT teams to develop plans for each Guest.
Maintain a regular caseload and complete assessments, datasheets, and monthly, quarterly, semi-annual, and annual reports on time.
Request and maintain required documentation from medical providers, residential providers, and families or guardians.
Attend and actively participate in ISP, IDT, and ABI meetings, providing leadership as appropriate.
Serve as liaison to families and residential providers regarding scheduling, money needs, and other special issues.
Accompany Guests to hospitals in the event of a medical emergency.
Support the Guest referral process with Program Directors and Program Coordinators, including collecting medical records and completing Day Hab Leveling Tools and PT-1 Forms.
Maintain a clean Case Management area.
Work with colleagues to support Guest safety during fire drills and behavioral or medical emergencies.
Help colleagues understand goals, objectives, and datasheets; support quality data collection and monthly reporting, including through staff-meeting training.
Observe and meet with Guests regularly to assess progress toward goals and objectives and their overall well-being.
Meet regularly with the Case Management Supervisor for professional development and growth.
Participate in groups, committees, and special projects, including WOW! events and activities.
Perform other duties and responsibilities as assigned.