Case Manager (FT, Back End Days)

Connections Health Solutions•Phoenix, AZ

About The Position

The Case Manager manages care for individuals in crisis who are stabilizing from acute episodes. The role facilitates admission intakes, treatment planning, discharge planning, collateral gathering, assistance with legal processes, and initiation of personalized care plans. Working with an Interdisciplinary Treatment Team, the Case Manager coordinates care and discharge planning with individuals, families, local providers, and other referral sources. The position carries a caseload and serves as an ambassador to community partners. The Case Manager collaborates with the Crisis Therapist to develop and implement an individualized, person-centered treatment plan appropriate for brief intervention, and reviews and obtains signatures on plans and other necessary documentation. The role gathers information from individuals and involved parties, coordinates services, identifies gaps in service needs, and recommends supports for discharge. The Case Manager also helps maintain safety and meet individual needs in coordination with the treatment team. The position maintains clinic and medical records, documents services and patient activities, and obtains required signatures. It requires working knowledge of the Title 36 Involuntary Commitment process, monitoring petition timeliness and completion, and attending COE hearings when subpoenaed. The Case Manager also maintains knowledge of the Maricopa County Regional Behavioral Health Authority system and potential funding sources. Participation in supervision, training, and competency assessments is required.

Requirements

Associate’s degree in behavioral health or a related field.
At least 2 years of behavioral health experience.
Must be fully vaccinated, with proper documentation, or exempt under the Company’s exemption process before the start date.

Nice To Haves

At least 4 years of behavioral health experience.
Bachelor’s degree in behavioral health or a related field.
Knowledge of and experience with the Arizona Title 36 legal process.

Responsibilities

Collaborate with the Crisis Therapist to develop and implement individualized, person-centered treatment plans appropriate for brief intervention, and review completed plans with individuals and involved parties.
Gather collateral information from individuals and involved parties to assess immediate treatment and discharge needs.
Coordinate patient care with facility staff and other involved parties, identify gaps in service needs, and make appropriate discharge recommendations.
Collaborate with the Interdisciplinary Treatment Team to engage, monitor, and communicate with individuals while maintaining safety and meeting their needs.
Maintain clinic and medical records, obtain required patient signatures, and document services and patient activities, including brief interventions, care coordination, discharge planning, and treatment planning.
Monitor the Title 36 Involuntary Commitment petition process for timely completion and thorough forms, and attend COE hearings when subpoenaed.
Maintain working knowledge of the Maricopa County Regional Behavioral Health Authority system and potential funding sources.
Participate in individual and group supervision, ongoing education, training, and competency assessments.
Perform other duties as assigned.
Carry a caseload and serve as an ambassador to community partners.

Benefits

Comprehensive medical, dental, and vision insurance, plus accident, critical illness, and hospital indemnity coverage for employees and their families.
Company-paid basic life insurance, AD&D, and short- and long-term disability.
Voluntary life insurance option for employees and their families.
Health Savings Accounts with a $1,000 to $2,000 employer contribution depending on plan.
Flexible Spending Accounts for health care and dependent care.
401(k) company match after 6 months: 50% of deferrals up to 6% of compensation.
PTO starting at 160 accrued hours annually and 12 recognized company holidays.
Company-paid parental leave for eligible employees.
Employee Assistance Program offering confidential emotional support, work-life solutions, financial solutions, legal assistance, and online support.
Automatic enrollment in the 401(k) plan after 90 days.