Case Manager

Perfect Care Inc.•Middletown, CT

13d•$20 - $25

About The Position

The Case Manager, referred to in the description as a Community Support Professional (CSP), provides person-centered community support to help individuals build independence and quality of life. The position assists clients in navigating housing, healthcare, employment, personal development, and other life domains, with the goal of supporting their full integration into the community. Work takes place in community settings and client residences, with hours varying according to client needs and service plans.

Requirements

High school diploma or GED required.
At least 2 years of experience in homecare or community-based human services.
Strong communication, documentation, and organizational skills.
Ability to work independently and as part of a team.

Nice To Haves

Bachelor’s degree in Human Services, Social Work, Psychology, or a related field preferred.
Valid driver’s license and reliable transportation preferred.

Responsibilities

Establish and maintain professional rapport with clients while upholding ethical boundaries.
Connect clients with local resources that support housing, healthcare, and social inclusion.
Maintain regular client contact as specified in service plans.
Coordinate or assist with referrals for medical care, entitlements, transportation, education, employment, legal assistance, and other needs.
Assist clients with money management and obtaining and maintaining entitlements.
Develop, implement, and monitor person-centered care plans, including during intake and discharge.
Promote independent living skills through instruction, modeling, prompting, and hands-on assistance.
Identify barriers to clients’ goals and connect them with services to address those barriers.
Meet regularly with clients to review progress, mental health stability, appointments, and discharge readiness.
Conduct routine apartment or room inspections and assist with cleanliness as needed.
Build and maintain collaborative relationships with families, natural supports, and external providers.
Facilitate or co-facilitate psychoeducational or skill-building groups as needed.
Attend team meetings, staff trainings, supervision, and interdisciplinary rounds.
Assist clients with redetermination forms, SNAP applications, and other essential documents.
Complete and submit encounter notes within 24 hours of client interactions.
Submit monthly summary reports by the 21st of each month.