Case Manager (Youth Development) - Queens

AHRC NYC•Queens, NY

6d•Onsite

About The Position

AHRC New York City is seeking a Case Manager for their Employment Business Services (EBS) Queens Train and Earn program. This program, funded by the New York City Department of Youth and Community Development (DYCD), offers comprehensive job training, employment services, and support for participants aged 16-24 who are not working or in school. The Case Manager will oversee the coordination and direction of services for individuals enrolled in this program, helping them find permanent employment, obtain their high school equivalency if needed, and access postsecondary education and training.

Requirements

Bachelor's degree in social work or a related field and experience working with City systems such as public assistance, child welfare, education, and housing
An Associate’s degree and experience working with City systems such as public assistance, child welfare, education, and housing
At least three (3) years successful experience in providing case management/counseling and working with City systems such as public assistance, child welfare, education, and housing
Ability to communicate effectively, both verbally and in written form
Ability to establish and maintain effective working relationships with participants’ families, employers, funding sources, Care Coordinators, and other stakeholders
Ability to organize work of self and others, as well as work independently as needed

Nice To Haves

Experience or strong capacity in instructing/mentoring program participants, with prior work exposure in teaching or training individuals highly desirable

Responsibilities

Coordinate support services for individuals on a caseload relating to employment success
Support participants in completing paperwork and administrative responsibilities for the program
Prepare service plans and other plans as appropriate or needed to support individuals in reaching their employment goals
Participate in planning for services by addressing social factors pertinent to development of employment plan, including financial planning and access to community resources
Conduct initial and on-going assessments, service plans, and progress notes with program participants
Conduct supportive services, either in-person or remotely, as needed and appropriate
Participate as a member of the interdisciplinary team, attending case conferences, staff meetings, and parent meetings as appropriate
Conduct personal and group meetings with the people supported and their network of supports
Monitor progress of all participants on caseload, tracking program activities and outcomes
Promote program engagement, track training attendance and regularly assess training results of the people supported
Conduct reviews of the expectations of the program and provide guidance to people supported, family and other service providers involved
Provide support with obtaining industry certification
Deliver Work Readiness, Occupational Training and other program related curriculum when needed
Create and maintain excellent relationships with EBS staff for purpose of preparing job seekers for success in employment
Provide coverage within the program in event of excessive staff absences
Perform other duties as assigned