Case Manager (Youth Development) - Queens

AHRC NYC•New York, NY

7d•$38,000 - $42,000•Hybrid

About The Position

AHRC New York City is seeking a Case Manager for their Employment Business Services (EBS) Queens Train and Earn program. This program, funded by the New York City Department of Youth and Community Development (DYCD), offers career pathways for youth and young adults aged 16-24 who are not employed or in school. It provides comprehensive job training, employment services, and support services to help participants find permanent jobs, obtain their high school equivalency if needed, and access postsecondary education and training. The Case Manager will oversee the overall coordination and direction of services for participants in the DYCD Train & Earn program.

Requirements

Bachelor's degree in social work or a related field and experience working with City systems such as public assistance, child welfare, education, and housing; or
An Associate’s degree and experience working with City systems such as public assistance, child welfare, education, and housing; or
At least three (3) years successful experience in providing case management/counseling and working with City systems such as public assistance, child welfare, education, and housing.
Ability to communicate effectively, both verbally and in written form.
Ability to establish and maintain effective working relationships with participants’ families, employers, funding sources, Care Coordinators, and other stakeholders.
Ability to organize work of self and others, as well as work independently as needed.
Experience or strong capacity in instructing/mentoring program participants

Nice To Haves

prior work exposure in teaching or training individuals highly desirable

Responsibilities

Coordinate support services for individuals on a caseload relating to employment success
Support participants in completing paperwork and administrative responsibilities for the program
Prepare service plans and other plans as appropriate or needed to support individuals in reaching their employment goals
Participate in planning for services by addressing social factors pertinent to development of employment plan, including financial planning and access to community resources
Conduct initial and on-going assessments, service plans, and progress notes with program participants
Conduct supportive services, either in-person or remotely, as needed and appropriate.
Participate as a member of the interdisciplinary team, attending case conferences, staff meetings, and parent meetings as appropriate.
Conduct personal and group meetings with the people supported and their network of supports.
Monitor progress of all participants on caseload, tracking program activities and outcomes
Promote program engagement, track training attendance and regularly assess training results of the people supported.
Conduct reviews of the expectations of the program and provide guidance to people supported, family and other service providers involved.
Provide support with obtaining industry certification.
Deliver Work Readiness, Occupational Training and other program related curriculum when needed.
Create and maintain excellent relationships with EBS staff for purpose of preparing job seekers for success in employment.
Provide coverage within the program in event of excessive staff absences.
Perform other duties as assigned.