Case Manager in Training
Morgan & Morgan, P.A.•Saint Augustine, FL
About The Position
This role works as a floater in the office, training and supporting several attorneys and case staff on rotation. It prepares the employee for an eventual move to a Case Manager position. The role is compensated at $20 per hour and offers upward mobility. Morgan & Morgan is a personal injury law firm focused on protecting consumers. The firm states that its more than 6,000 employees share the mission “For the People.”
Requirements
- High school diploma or GED.
- Highly organized, able to multitask and prioritize, attentive to detail, and brings a great attitude.
- Strong written and verbal communication skills, including good presentation skills.
- Willingness to learn and work with multiple employees within the organization.
- Extensive expertise in computer programs, databases, and Microsoft Office Suite.
- Typing speed of at least 35 words per minute.
Nice To Haves
- 1–2 years of experience as an Administrative Assistant, Insurance Adjuster, or in a support role, preferably in a law firm or corporate legal department.
Responsibilities
- Assist Case Managers and Attorneys with organizing and maintaining client files, gaining exposure to caseloads of 100 or more cases.
- Submit requests for records, including medical documentation, accident reports, driving histories, and vehicle records.
- Support demand preparation by gathering and organizing case documents electronically.
- Process certified mail and support digital document processing.
- Perform general administrative tasks, including typing, operating office equipment, and sorting.
- Support electronic file management while building knowledge of case phases and documentation best practices.
- Prepare and send standard letters, including turndowns, new representations, contracts, and multi-party combination letters.
- Assist with drafting and sending demand letters to build knowledge of negotiation and settlement.
- Work closely with an experienced Case Manager to build core case management skills and support long-term professional development.
- Assist with other related duties to gain broader experience and contribute to case progress and team efficiency.
Benefits
- Medical insurance for full-time employees.
- Dental insurance for full-time employees.
- 401(k) plan for full-time employees.
- Paid time off for full-time employees.
- Paid holidays for full-time employees.
- Compensation of $20 per hour with upward mobility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
