Case Manager in Training

Morgan & Morgan•Clayton, NC

21h•Onsite

About The Position

The Case Manager in Training works as a floater in the office, training and supporting several attorneys and case staff on rotation. The position is intended to prepare the employee for an eventual move to a Case Manager role. Compensation is $23 per hour, with upward mobility. This is an on-site role that provides direct experience working alongside the team. The role supports client files and case progress through administrative and document-related work, including records requests, demand preparation, mail processing, standard correspondence, and electronic file management. The employee works closely with an experienced Case Manager to build core case management skills and gain exposure to different caseloads and case phases.

Requirements

High school diploma or GED.
One to two years of experience as an Administrative Assistant, Insurance Adjuster, or in a support role; preferably in a law firm or corporate legal department.
Strong organizational skills and the ability to multitask, prioritize, and demonstrate attention to detail with a positive attitude.
Strong written and verbal communication skills, including presentation skills.
Willingness to learn and work with multiple employees within the organization.
Extensive expertise with computer programs, databases, and Microsoft Office Suite.
Typing speed of at least 35 words per minute.

Nice To Haves

Experience in a law firm setting or corporate legal department.

Responsibilities

Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100 or more cases.
Submit check requests for records, including medical documentation, accident reports, driving history, and vehicle records.
Support demand preparation by gathering and organizing case documents electronically.
Handle certified mail processing and support digital document processing.
Perform general administrative tasks, including typing, operating office equipment, and sorting.
Support electronic file management while building knowledge of case phases and documentation best practices.
Prepare and send standard letters, including turndowns, new representations, contracts, and multi-party combination letters.
Assist in drafting and sending demand letters.
Work closely with an experienced Case Manager to build core case management skills and support long-term professional development.
Assist with other related duties to gain broader experience and contribute to case progress and team efficiency.