Case Manager in Training

Morgan & Morgan • Memphis, TN

9d

About The Position

This role works as a floater in the office, training and supporting several attorneys and case staff on rotation. The position provides training for an eventual move to a Case Manager position. The role involves learning case management work, including investigating cases, gathering medical records, preparing demands and settlement documents, and communicating with providers.

Requirements

• High school diploma or GED.
• 1–2 years of experience as an Administrative Assistant, Insurance Adjuster, or in a support role; preferably in a law firm or corporate legal department.
• Strong organizational skills, with the ability to multitask, prioritize, and demonstrate attention to detail, along with a positive attitude.
• Strong written and verbal communication skills, including good presentation skills.
• Willingness to learn and work with multiple employees within the organization.
• Extensive expertise in computer programs, databases, and Microsoft Office Suite.
• Typing speed of at least 35 words per minute.

Responsibilities

• Shadow Case Managers.
• Order medical records from providers.
• Prepare comprehensive demands and assemble supporting materials for submission to carriers.
• Investigate the nature and facts of cases.
• Learn to negotiate deductions of outstanding medical balances with providers.
• Prepare documents and correspondence necessary to reach a settlement in each case.
• Perform other related duties as assigned to meet the needs of the business.

Benefits

• Medical insurance
• Dental insurance
• 401(k) plan
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED