Case Manager II - Mosaico Family Housing

Mercy Housing•Burien, WA

1d•Onsite

About The Position

The Case Manager II works with residents to assess their needs, develop case plans and goals, and provide ongoing support. The role helps residents access community resources, identify their skills and abilities, and pursue personal growth. The position has a larger caseload than Case Manager I and serves as a mentor to Case Manager I. Candidates with lived experience are encouraged to apply. This is an on-site position.

Requirements

Bachelor's degree in Social Science or a related field.
Three years of experience working with homeless or low- and mixed-income populations.
Experience in child welfare, family work, substance abuse, and mental health.
Strong organizational skills.
Basic math and analysis skills.
Basic computer skills, including Microsoft Excel and Outlook, and proficiency in Microsoft Word.
Strong verbal, written, and communication skills.
Ability to achieve expected results with residents.
Ability to communicate effectively, both orally and in writing.
Ability to maintain clear, professional boundaries and act professionally.

Nice To Haves

Master's degree in Social Science or a related field.
Lived experience.

Responsibilities

Meet one-on-one with residents to learn about their specific needs and create plans with them to achieve their goals.
Work with the team to ensure building standards are met, participate in wellness checks, and follow up on unit inspections.
Design and implement daily activities that promote Mercy Housing's program model.
Advocate for residents regarding public aid, Social Security, home services, and other needs; make referrals as necessary.
Develop residents' leadership skills and encourage their involvement in civic life through programs.
Provide ongoing assessment and support, help residents use community resources, and promote personal growth.
Mentor Case Manager I staff.

Benefits

Early close Fridays, providing three paid hours off each Friday.
Early close before a holiday, providing three paid hours.
Several healthcare plans to choose from.
Dental insurance, including plans covering orthodontia and a free basic dental option.
Vision insurance.
15 days of earned PTO in the first year.
12 company holidays and two floating holidays.
Paid time off between Christmas Day and New Year's Day.
Paid time off to volunteer.
Paid parental and caregiver leave.
Employer-paid life insurance.
403(b) plan with employer match.
Access to a free Employee Assistance Plan.
Pet insurance options.