Case Manager II - Mosaico Family Housing

Mercy Housing•Burien, WA

2d•$32 - $35•Onsite

About The Position

The Case Manager II works with residents to develop appropriate case plans and goals and provides ongoing assessment and support. The role helps residents use community resources to meet individual needs and identify their skills and abilities to promote personal growth. The position carries a larger caseload than Case Manager I and serves as a mentor to Case Manager I. Candidates with lived experience are encouraged to apply. This is an on-site position.

Requirements

Bachelor's degree in Social Science or a related field.
Three years of experience working with homeless or low- and mixed-income populations.
Experience in child welfare, family work, substance abuse, and mental health.
Strong organizational skills.
Basic math and analysis skills.
Basic computer skills, including Microsoft Excel and Outlook, and proficiency in Microsoft Word.
Strong verbal, written, and communication skills.
Ability to achieve expected results with residents.
Ability to communicate effectively, orally and in writing.
Ability to demonstrate clear, professional boundaries and act professionally.

Nice To Haves

Master's degree in Social Science or a related field.
Lived experience.

Responsibilities

Meet one-on-one with residents to identify their specific needs and develop plans with them to achieve their goals.
Work with the team to ensure building standards are met and participate in wellness checks and follow-up to unit inspections.
Design and implement daily activities that promote Mercy Housing's program model.
Advocate for residents in areas such as public aid, Social Security, and home services, and make referrals as needed.
Develop residents' leadership skills and encourage their involvement in civic life through programs.
Mentor Case Manager I.

Benefits

Early close Fridays, with three paid hours off each Friday.
Early close prior to a holiday, with three paid hours off.
Several healthcare plans to choose from.
Dental plans, including options covering orthodontia and a free basic dental option.
Vision coverage.
15 days of earned PTO in the first year.
12 company holidays and two floating holidays.
Paid time off between Christmas Day and New Year's Day.
Paid time off to volunteer.
Paid parental and caregiver leave.
Employer-paid life insurance.
403(b) plan with employer match.
Access to a free Employee Assistance Plan.
Pet insurance options.