Case Manager II

U.S.VETS•Las Vegas, NV

127d•$23 - $28

About The Position

U.S.VETS is hiring a full-time Case Manager II in Las Vegas, Nevada, to provide trauma-informed, strengths-based case management to veterans facing housing instability, trauma, mental health challenges, and other barriers to long-term stability. The role may support transitional housing, Supportive Services for Veteran Families (SSVF), permanent housing, workforce development, justice-involved veterans, or aftercare and counseling programs. The Case Manager II conducts client assessments, develops individualized service plans, coordinates services with the VA and community partners, and meets with clients individually. The role includes home visits, transporting clients in company vehicles, facilitating groups, responding to crises, documenting services and incidents, conducting random drug and alcohol screenings, and helping with reporting and file reviews. The position is non-exempt and offers a salary of $23.08–$27.69 per hour. Schedules listed are Monday–Friday, 11:30 a.m.–8:00 p.m., or Sunday–Thursday or Tuesday–Saturday, 8:00 a.m.–4:30 p.m.

Requirements

Bachelor’s degree in social work, psychology, counseling, or a related field.
At least two years of work experience in case management or another role in the social services arena.
Ability to pass background checks if assigned to programs involving incarcerated or recently released clients.
Strong communication, documentation, and organizational skills.
Proficiency in Microsoft Office and electronic records systems.
Valid and current driver’s license with a clean driving record meeting company insurance requirements.
Ability to complete and pass a driver training course.

Nice To Haves

Experience working with homeless, veteran, or justice-involved populations.
Certification in substance abuse counseling, such as CCAPP or CAADE.
Experience facilitating groups or life skills classes.

Responsibilities

Conduct thorough client assessments and develop individualized service plans addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.
Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals.
Meet regularly one-on-one with clients and conduct home visits at project-based or scattered-site housing.
Conduct home visits to help ensure clients’ health and welfare.
Transport clients in company vehicles to appointments, interviews, court appearances, and other meetings as needed.
Facilitate life skills or therapeutic groups tailored to specialized veteran populations.
Assist with crisis intervention, urgent client matters, and after-hours support as needed.
Document services and critical incident reports promptly and professionally using MCR and other electronic client record systems.
Conduct random drug and alcohol screenings and ensure compliance with program rules and service plans.
Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health.
Depending on program assignment, help veterans transition to permanent housing, provide rapid rehousing or homelessness prevention services, support housing stabilization, assist with employment readiness, provide support related to incarceration, or offer ongoing case management and group or individual therapy when licensed or certified.