Case Manager II

Tarzana Treatment Centers•Los Angeles, CA
•$28 - $33

About The Position

The Case Manager II provides case management services to patients assigned to an individual caseload at Tarzana Treatment Centers, Inc., a nonprofit provider of behavioral healthcare services, including chemical dependency. The position works across all sites and reports to a person assigned by the Program Director. The case manager supports patients through individualized treatment planning, referrals, outreach and follow-up, discharge planning, and coordination with agency staff and outside entities. The role also includes maintaining patient records, participating in trainings and meetings, and conducting oneself professionally while following agency philosophy and professional ethics.

Requirements

  • For AOD programs, completion of an academic Addiction Studies program and certification with CCAPP, CAADE, or CADTP; alternatively, a bachelor’s degree and registration with one of the three DHCS-approved state-level certification programs, with certification required within five years of employment.
  • For AOD programs, two years of experience in a behavioral healthcare setting.
  • For all other programs, a BA/BS/BSW degree in social work or a related field and two years of prior behavioral healthcare experience.
  • For AOD programs, registration or certification with a DHCS-approved state-level counselor certification agency.
  • Valid driver’s license and insurance.

Nice To Haves

  • Bilingual English/Spanish.

Responsibilities

  • Conduct oneself professionally in dress, language, attitude, and behavior.
  • Understand and support the agency’s philosophy and objectives, and follow policies regarding professional ethics.
  • Inform patients about other Tarzana Treatment Centers services that may be appropriate for their family members.
  • Attend in-service trainings, educational workshops, and required staff meetings.
  • Communicate and cooperate with staff regarding patient behavior, progress, and activities.
  • Work with multidisciplinary team members, as appropriate, to develop comprehensive individualized treatment plans and address identified patient problems.
  • Assist with employment and vocational referrals and provide counseling on resume preparation and job interviewing.
  • Provide outreach and follow-up to patients in and out of treatment to check progress, offer services, support reengagement in treatment, and make referrals.
  • Facilitate discharge planning beginning at admission, addressing areas such as housing, employment, medical and psychiatric needs, finances, and aftercare.
  • Contact agency departments and outside entities as appropriate to help patients resolve legal, financial, housing, medical, psychiatric, and discharge-planning issues.
  • Maintain regular, comprehensive progress notes in patient medical records documenting contacts, progress toward goals, program participation, referrals, discharge planning, and other case management activities.
  • Perform other duties as assigned by the Director and/or Administrator.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision care plan
  • Life insurance
  • Paid holidays
  • Flexible Spending Account (FSA)
  • Paid vacation time
  • Sick time
  • 401(k) retirement plan
  • Competitive wages
  • Stability and career advancement
  • Continuing education opportunities
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