Case Manager I

The Salvation Army Southern California•North Las Vegas, NV

2d•Onsite

About The Position

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. This position is subject to grant funding and may be modified or eliminated if funding becomes unavailable. This position has access to confidential and private information. It is essential that confidentiality and privacy be observed.

Requirements

Bachelor’s degree in a Human Services discipline. A minimum of 4 years of related employment experience may be substituted for degree requirements.
Strong oral and written communication skills.
Proficiency in Microsoft Office Software (Word, Excel, etc.)
Ability to communicate and work effectively with a diverse group of residents, staff, and community partners.
Must have a valid driver’s license and a clean driving record.
Must be able to successfully pass a criminal background check.

Nice To Haves

Experience working with homeless and/ or at-risk veterans and families preferred.
Veteran status preferred

Responsibilities

Manage up to 15 cases
Conduct intake, assessments, and initial service planning
Provide referrals and support for housing placement
Enter data in HMIS/SQUARES and ensure documentation compliance
Conduct outreach in low-risk communities such as Summerlin, Centennial Hills, and Henderson
Provide direct case management services to homeless and at-risk veterans and their families.
Screen veterans’ eligibility for the program and facilitate the intake process.
Coordinate care with VA personnel and others on behalf of participants for eligibility documentation, mental and physical health services.
Learn and maintain knowledge of community employment agencies and procedures, along with modifications to those procedures.
Assist veterans in identifying education and training goals and developing plans to meet those goals.
Assist veterans to identify mainstream needs and facilitate the process with appropriate service providers to meet those needs.
Assist veterans and their families to alleviate employment barriers.
Maintain, record, and report the progression of veterans and their families through program participation.
Perform interventions and crisis-oriented counseling.
Conduct outreach activities, including visits to facilities such as shelters, treatment programs, soup kitchens, and other locations where homeless and at-risk families may congregate.
Conduct home visits to provide case management services.
Maintain client databases and referrals for services and generate reports.
Complete accurate and timely data entry into the HMIS system.
Always maintain participant confidentiality.
Attend all scheduled team meetings and training sessions.
Other duties and special projects as assigned.