Case Manager, Behavioral Health-2
About The Position
Denver Health is recruiting a mission-driven Case Manager, Behavioral Health, for the OBHS Substance Pro-Fee department. Under general professional supervision, this role provides behavioral health case coordination, including planning, organizing, and treatment referral or disposition. The Case Manager delivers services according to approved treatment and care plans and assists behavioral healthcare providers in understanding social and emotional factors related to patients’ behavioral health issues. The position serves high-acuity, dual-diagnosis individuals involved in the criminal justice system who are enrolled in Outpatient Competency Restoration. Work combines case management with restoration education. The role coordinates care and referrals, supports patients in addressing biopsychosocial needs and developing coping skills, documents care coordination, and monitors whether services are effective.
Requirements
- Bachelor’s degree in Psychology, Social Work, Human Services, or another closely related health field.
- At least 1 year of required experience; the posting lists 1–3 years of work experience.
- Knowledge of emotional and social factors that affect patients’ health.
- Excellent interpersonal skills.
- Skill in identifying problems and opportunities to improve care.
- Ability to use resources, including family and community agencies, to help patients improve their lives in the community.
- Ability to help patients and families understand, accept, and follow healthcare recommendations.
- Ability to collect key information from patients, families, and the community as part of care coordination assessments.
- Ability to communicate patient care plan information to appropriate staff.
- Ability to manage time sufficiently to achieve established goals.
- Proficiency with Microsoft Word, Excel, and Outlook.
- Proficiency operating electronic medical records, including EPIC.
Responsibilities
- Identify clients’ behavioral health needs; plan, implement, and coordinate care plans through resource acquisition, monitoring, advocacy, collaboration, and evaluation.
- Coordinate follow-up treatment referrals to appropriate levels of care, including outpatient therapy and psychiatry, intensive outpatient programming, long-term care, and other indicated services.
- Evaluate emotional components and the impact of health issues, and help clients identify disruptive factors and establish treatment goals.
- Follow applicable City, Agency, Department, and Service rules and regulations, and practice in accordance with the NASW Code of Ethics and Denver Health ethical principles.
- Help clients adjust to behavioral health diagnoses, illness, disability, or trauma by addressing biopsychosocial issues and strengthening problem-solving and coping skills.
- Document patient involvement in goal setting and written information consent; complete care coordination documentation according to established standards and submit data and information to the behavioral health supervisor in a timely manner.
- Develop knowledge of psychosocial functioning, wellness, and health-promotion risk factors and provide basic education to patients.
- Use care delivery methods and approaches suited to the patient population and consistent with each patient’s care plan.
- Help clients achieve treatment goals using basic knowledge of individual, group, and family dynamics and treatment methods.
- Monitor and evaluate service effectiveness and modify intervention plans as indicated.
Benefits
- Paid time off starting at 28 days per year, inclusive of vacation, personal/sick time, and 7 holidays.
- 100% paid parental leave for up to 6 weeks.
- Immediate eligibility for retirement plans with employer contributions up to 9.5%.
- Medical, dental, and vision plans, plus employer-paid disability and life insurance.
- Well-being programs, including an on-site employee fitness center and the RESTORE Center.
- Free RTD EcoPass for public transportation.
- Childcare discount programs and discounts on brands, travel, and other perks.
- Tuition reimbursement and assistance.
- Education, coaching, and professional development through the Workforce Development Center, supporting internal career growth and advancement.
- Professional clinical advancement program and shared governance.
- Public Service Loan Forgiveness eligibility, plus free student loan coaching and assistance navigating the program.
- National Health Service Corps and Colorado Health Service Corps eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
