Case Manager - Adult Behavioral Health QMHP (1300)

Texas Panhandle Mental Health • Amarillo, TX

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About The Position

Texas Panhandle Centers is seeking an Adult Behavioral Health Case Manager to provide trauma-informed care, skills training, and treatment planning to adults aged 18 and older with mental health diagnoses throughout Amarillo and the surrounding Texas Panhandle service area. The role offers human services graduates an opportunity to gain direct clinical experience in a supportive, multidisciplinary team environment.

The position provides direct, community-based care, with approximately 50% or more of working time spent face-to-face or by phone in clients’ homes or community settings. The case manager helps clients build daily functioning and community stability through person-centered, evidence-based services and collaboration with the adult behavioral health team.

Requirements

• Bachelor’s degree from an accredited university in Psychology, Social Work, Nursing, Counseling, Sociology, Human Growth and Development, Special Education, Early Childhood Education, or a related Human Services field, for QMHP credentialing.
• Valid Texas Driver’s License and an insurable driving record.
• Must be at least 18 years of age.
• Case Manager I: no experience required.
• Case Manager II: at least 1 year of behavioral health case management experience.
• Case Manager III: at least 2 years of behavioral health case management experience.
• Graduate-level coursework in a related field may substitute for up to 1 year of required experience.
• May be required to use a personal mobile phone for two-factor authentication.

Nice To Haves

• Bilingual English/Spanish skills are a strong plus.

Responsibilities

• Maintain ethical and professional communications, using respectful, trauma-informed care language.
• Conduct state-approved assessments to identify recovery-planning goals for adults aged 18 or older with a mental health diagnosis.
• Use and teach evidence-based skills and curriculum to improve individuals’ daily functioning through a person-centered approach.
• Manage a caseload and help clients navigate treatment.
• Refer and link individuals to community resources.
• Provide psychosocial rehabilitation, skills training, substance abuse treatment, and housing and/or employment skills training.
• Organize and provide culturally competent care activities and coordinate with participants involved in each individual’s care.
• Provide direct, community-based care, with approximately 50% or more of working time spent face-to-face or by phone in home or community settings.
• Collaborate with a multidisciplinary adult behavioral health team to promote quality mental health services, skills development, and community stability across the Texas Panhandle.
• Follow the TPC Business Code of Conduct and report concerns when its ethical or business standards are compromised.

Benefits

• Eligibility for Public Service Loan Forgiveness through the organization’s 501(c)(3) designation.
• Low-cost healthcare, including $10 urgent care visits, free Teladoc for the household, and medical, dental, and vision coverage.
• Automatic 1% enrollment in a 457 Plan and up to 6% employer match in a 403(b)/457 Plan.
• PTO accrual, standard holidays, and three annual floating holidays.
• Employer-paid life insurance equal to 1.5 times annual salary, with optional supplemental coverage.
• Disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level