Behavioral Health Adult Case Manager

Claratel Behavioral Health•Decatur, GA

About The Position

Claratel Behavioral Health is hiring an Adult Case Manager for its Community Support Services (CSS) Program. The role provides recovery-focused, community-based support to adults navigating mental health services. The Case Manager helps clients achieve goals in their Individual Recovery Plans (IRPs) and connect with natural supports and community resources. The position involves assessing community needs, coordinating care and psychosocial rehabilitation, supporting treatment plans with an interdisciplinary team, and facilitating communication among clients, families, and service providers. Services are delivered in person and via telehealth, with consistent outreach to clients. The role also includes documentation, participation in community and agency meetings, communication with the Program Manager, and required training. This is a full-time, Monday–Friday position with stated hours of 8:15 AM to 5:00 PM. Reliable transportation and a valid driver's license are required; defensive driving training is provided. Pre-employment drug screening and successful completion of a criminal history background check are required.

Requirements

Bachelor's degree in Human Services, Social Work, Counseling, Criminal Justice, or a related field.
Tech-savviness and comfort using electronic records, phones, and telehealth tools.
Strong interpersonal and communication skills.
Reliable transportation and a valid driver's license.
A team-first mindset and a passion for helping others succeed.
Successful completion of pre-employment drug screening and a criminal history background check.

Nice To Haves

At least 1 year of experience in behavioral health or case management.

Responsibilities

Conduct community needs assessments and provide personalized case management.
Collaborate with an interdisciplinary team to support treatment plans.
Facilitate communication between clients, families, and service providers.
Coordinate care, deliver psychosocial rehabilitation, and promote community reintegration.
Document service contacts, maintain ethical standards, and ensure continuity of care.
Maintain consistent outreach, with a minimum of twice monthly contact per client.
Deliver services in person and via telehealth.
Attend community and agency meetings and represent client needs.
Communicate regularly with the Program Manager and attend required trainings.
Support clients' recovery journeys through compassionate coordination.