Case Manager 1 - Roger Sherman House (New Haven)18.5

The Connection•New Haven, CT
•Onsite

About The Position

The Case Manager 1 works in the Roger Sherman House residential work release program in New Haven, providing case management, job development, structure, and supervision to adult men under Department of Correction supervision as they transition from incarceration back into the community. The program offers employment-readiness support and connects participants with local services, including health care, continuing education, and vocational training. Working within Adult Services and alongside Community Justice program staff, the Case Manager uses a strengths-based, client-centered approach to help rehabilitate, educate, and guide clients. The role calls for someone who can balance structure and compassion while maintaining professional, respectful boundaries. Experience with people in recovery and/or justice-involved individuals is identified as ideal. The position is full-time, 40 hours per week. The schedule is Sunday, Wednesday, and Thursday from 7 a.m. to 3 p.m.; Tuesday from 8 a.m. to 4 p.m.; and Monday from 3 p.m. to 11 p.m. Newly hired employees must attend a two-day orientation at the organization’s Roscommon office in Middletown.

Requirements

  • High school diploma or GED and two years of related direct-service and case-management experience, or an associate degree.
  • Valid driver’s license.
  • Regular and predictable attendance.
  • Ability to maintain professional and respectful boundaries while providing structured and compassionate support.

Nice To Haves

  • Experience working with individuals in recovery and/or people who are justice-involved.

Responsibilities

  • Provide case management using a strengths-based, client-centered approach.
  • Provide structure and supervision to justice-involved men re-entering the community.
  • Provide job development and employment-readiness support.
  • Work with Community Justice program staff to rehabilitate, educate, and guide clients from incarceration back into the community.
  • Support participants’ connections to local services, including health care, continuing education, and vocational training.
  • Maintain professional and respectful boundaries while working compassionately with clients.

Benefits

  • Medical, dental, and vision benefits, plus additional voluntary coverages, for full-time employees.
  • 403(b) retirement plan with employer matching contribution.
  • Company-paid short- and long-term disability and life insurance for full-time employees.
  • Paid vacation, personal, and sick time for full-time employees.
  • 12 paid holidays.
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