Case Management Supervisor- Children

Regional Center of the East Bay • San Leandro, CA

5d

About The Position

The Case Management Supervisor serves as an assistant to the Associate Director and performs administrative and supervisory functions to ensure effective case management services. The role may perform the Associate Director’s duties in their absence and oversees assigned staff and case management activities. It also involves case consultation, coordination with families and community partners, monitoring program records and service delivery, and participation in program development, evaluation, and facility reviews. The position is located in San Leandro, California, in the Children division.

Requirements

• Minimum of four years of Regional Center experience, preferably in case management.
• Bachelor’s degree in human services or a related field accepted.
• Automobile, valid CDL, and insurance.
• Demonstrate leadership ability, foster positive partnerships, and promote teamwork.
• Remain calm during crises and work through complex community issues.
• Demonstrate good overall organization of work and the ability to teach others.
• Be competent to address personnel issues.
• Have a basic understanding of clinical issues, human development, and basic counseling methods.
• Demonstrate cultural awareness and sensitivity and the ability to work effectively with culturally diverse populations.

Nice To Haves

• Master’s degree in human services or a related field preferred.
• Two years of supervisory experience preferred; this may be substituted with demonstrated leadership roles in projects, task forces, or similar activities.
• Oral fluency in English and Spanish preferred.

Responsibilities

• Perform the duties of the Associate Director in their absence.
• Interview, select, train, assign, schedule, supervise, and evaluate assigned staff.
• Provide general information about regional center services by telephone or at meetings.
• Review and approve requests for residential services in assigned areas, including admissions to and discharges from State developmental centers.
• Recommend and develop organizational methods and procedures.
• Provide case consultation.
• Participate in and coordinate client-related staffings and conferences to develop Individual Program Plans and resolve problems, collaborating as needed with service providers, State developmental centers, and other agencies.
• Serve as a consultant or liaison to assigned community programs, agencies, organizations, and State developmental centers.
• Monitor, review, and report case movements and records, including IPPs, annuals, quarterlies, and Medicaid waivers.
• Monitor case management provided by assigned staff.
• Participate in program development, evaluation, and facility reviews.
• Develop and provide in-service training and orientation to staff as assigned.
• Attend weekly supervisors’ meetings and other agency and community meetings as assigned.
• Perform other related duties as assigned.

Benefits

• Three weeks of paid vacation and 12 sick days.
• 14 paid holidays and 3 floating holidays.
• Multiple medical plan options, including Kaiser coverage that is 100% employer-paid for the employee.
• Dental and vision plans.
• CalPERS retirement pension.
• Student loan forgiveness, including information about Public Service Loan Forgiveness eligibility for qualifying nonprofit employees.
• Flexible schedule, if applicable.
• Work-at-home schedules, if applicable.
• Employee Assistance Program, including mental health care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level