Case Management Supervisor- Children

Regional Center of the East Bay•San Leandro, CA

6d•$89,642 - $132,442

About The Position

The Case Management Supervisor for the Children division serves as an assistant to the Associate Director and performs administrative and supervisory functions to ensure effective case management services. The role may perform the Associate Director’s duties in their absence and oversees assigned staff and case management activities. It also provides consultation, coordinates client-related planning and problem-solving, and serves as a liaison with community programs, agencies, organizations, and State developmental centers. The Regional Center of the East Bay is a community-based, private nonprofit corporation under contract with the California Department of Developmental Services. It provides intake, assessment, diagnosis, and coordination of community-based services for children and adults with developmental disabilities in Alameda and Contra Costa counties. The position is located in San Leandro, California. The salary range is $3,447.76–$5,093.93 biweekly ($89,641.76–$132,442.18 annually).

Requirements

At least four years of Regional Center experience; case management experience is preferred.
A bachelor's degree in human services or a related field is accepted.
Automobile, valid CDL, and insurance.
Demonstrated leadership ability, ability to foster positive partnerships and teamwork, and ability to remain calm during crises.
Ability to work through complex community issues and organize work effectively.
Ability to teach others and competence in addressing personnel issues.
Basic understanding of clinical issues, human development, and basic counseling methods.
Demonstrated cultural awareness and sensitivity, and ability to work effectively with culturally diverse populations.

Nice To Haves

Master’s degree in human services or a related field.
Two years of supervisory experience; this may be substituted with demonstrated leadership roles in projects, task forces, or similar work.
Oral fluency in English and Spanish.

Responsibilities

Perform the duties of the Associate Director in their absence.
Interview, select, train, assign, schedule, supervise, and evaluate assigned staff.
Provide general information about regional center services by telephone or at meetings.
Review and approve requests for residential services in assigned areas, including admissions to and discharges from State developmental centers.
Recommend and develop organizational methods and procedures.
Provide case consultation.
Participate in and coordinate client-related staffing and conferences to develop Individual Program Plans and resolve problems, potentially in collaboration with service providers, State developmental centers, and other agencies.
Serve as a consultant or liaison to assigned community programs, agencies, organizations, and State developmental centers.
Monitor, review, and report case movements and recordings, including IPPs, annuals, quarterlies, and Medicaid waivers.
Monitor case management provided by assigned staff.
Participate in program development, evaluation, and facility reviews.
Develop and provide in-service training and orientation to staff as assigned.
Attend weekly supervisors’ meetings and other agency and community meetings as assigned.
Perform other related duties as assigned.

Benefits

Three weeks of paid vacation and 12 sick days.
14 paid holidays and three floating holidays.
Multiple medical plan options, including Kaiser at 100% employer-paid for the employee.
Dental and vision plans.
CalPERS retirement pension.
Student Loan Forgiveness.
Flexible schedule, if applicable.
Work-at-home schedules, if applicable.
Employee Assistance Program, including mental health care.
Eligibility to apply for federal Public Service Loan Forgiveness after 120 qualifying monthly payments, subject to program requirements.