Case Management Director

Encompass Health • Broken Arrow, OK

8d

About The Position

The Case Management Director at Encompass Health is a member of the leadership team who oversees the day-to-day operations and management of the Case Management department. The role leads the department’s human resource management and supports the delivery of effective, appropriate services, with a focus on census management, patient care outcomes, and key care indicators.

The director oversees the interdisciplinary plan of care and discharge planning process, advocates for patients and families, and guides and supports Case Managers and other staff. The position also builds relationships with insurance companies, self-insured employers, case management firms, and other healthcare networks.

Requirements

• Must be qualified to independently complete an assessment within the scope of practice of their discipline.
• Hold an active license if licensure is required for the discipline in the hospital’s state.
• For Nursing, a bachelor’s degree in nursing (BSN) and RN licensure are required.
• For other eligible healthcare professionals, a minimum of a bachelor’s degree is required.
• Three years of hospital-based Case Management experience, including Utilization Review and Discharge Planning experience.

Nice To Haves

• Current CCM® or ACMTM certification is preferred.
• A graduate degree is preferred for eligible healthcare professionals other than Nursing.

Responsibilities

• Oversee the day-to-day operations and human resource management of the Case Management department.
• Oversee the interdisciplinary plan of care and discharge planning process, focusing on census management, patient care outcomes, and key care indicators.
• Advocate for patients and families and ensure services meet their needs.
• Guide and support Case Managers and other staff, including training on caseload management and interpreting regulations, policies, operational procedures, and objectives.
• Review department operations to ensure quality consistent with organizational standards.
• Build relationships with insurance companies, self-insured employers, case management firms, and other healthcare networks.

Benefits

• Affordable medical, dental, and vision plans for full-time and part-time employees and their families.
• Paid time off that accrues over time.
• Tuition reimbursement and continuing education opportunities.
• Company-matching 401(k).
• Employee stock purchase plan.
• Flexible spending and health savings accounts.
• A community of individuals passionate about their work.

What This Job Offers

• Job Type: Full-time
• Career Level: Director