Case Management Director

Encompass Health • Shenandoah, IA

3d

About The Position

The Case Management Director at Encompass Health is a member of the leadership team responsible for the day-to-day operations and management of the Case Management department. The role leads the department and oversees the interdisciplinary plan of care and discharge planning process, with a focus on census management, patient care outcomes, and key care indicators. The Director advocates for patients and families, supports and trains Case Managers and other staff, and works to maintain quality consistent with organizational standards. The position also builds relationships with insurance companies, self-insured employers, case management firms, and other healthcare networks.

Requirements

• Must be qualified to independently complete an assessment within the scope of practice of their discipline.
• If licensure is required for the discipline in the hospital’s state, must hold an active license.
• For nursing professionals, must have a Bachelor of Science in Nursing (BSN) and RN licensure.
• For other eligible healthcare professionals, must have at least a bachelor’s degree.
• Three years of hospital-based Case Management experience, including Utilization Review and Discharge Planning experience.

Nice To Haves

• Current CCM® or ACMTM certification is preferred.
• A graduate degree is preferred for eligible healthcare professionals other than nurses.

Responsibilities

• Manage the day-to-day operations and human resources of the Case Management department.
• Oversee the interdisciplinary plan of care and discharge planning process to ensure services are effective and appropriate, with a focus on census management, patient care outcomes, and key care indicators.
• Advocate for patients and families to ensure services meet their needs.
• Guide and support Case Managers and other staff, including training on caseload management and interpretation of regulations, policies, operational procedures, and objectives.
• Review department operations to ensure quality consistent with organizational standards.
• Build relationships with insurance companies, self-insured employers, case management firms, and other healthcare networks.
• Recognize and celebrate employee accomplishments and successes.

Benefits

• Affordable medical, dental, and vision plans for full-time and part-time employees and their families.
• Paid time off that accrues over time.
• Tuition reimbursement and continuing education opportunities.
• Company-matching 401(k).
• Employee stock purchase plan.
• Flexible spending and health savings accounts.
• A community of individuals passionate about their work.

What This Job Offers

• Job Type: Full-time
• Career Level: Director