Case Management Bilingual (English/Korean)

South Central LA Regional Center • Los Angeles, CA

3h • $53,666 - $78,486 • Onsite

About The Position

Provides case management services for an assigned caseload. Works closely with individuals we serve and/or their families. Communicates with staff, vendors and the community. Organizes and resolves work-related situations.

Requirements

• Bachelor's degree (B. A.) from four-year college or university; two years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write speeches and articles for publication that conform to prescribed style and format.
• Ability to effectively present information to top management, public groups, and/or boards of directors.
• Bilingual English/Korean.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to complete reports and analyze graphs, charts and tables.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Demonstrates cultural sensitivity and awareness to diverse groups.
• Must be able to handle confidential information and adhere to Welfare and Institution codes.
• Must have good time management skills and be PC literate.
• California Driver License, Class C with personal auto insurance (meeting minimum California requirements).

Nice To Haves

• Internships and/or training level employee may have less requirements.

Responsibilities

• Contacts assigned individuals we serve and documents; contacts according to established SCLARC Standard Operating Procedures (SOPs) and policy, and completes required documentation.
• Prepares case transfers as needed.
• Attends all unit, division, supervision, staff and in-service training meetings as required.
• Attends all Planning Team meetings at primary programs and any other individual we serve related special meetings/hearings (e.g. SCAN, court, IEPs/IFSPs staffings, mental health, governmental/community agencies, placement, etc.) as required.
• Handles officer-of-the-day (OD) duties as required.
• Handles confidential information and adheres to Welfare and Institution (W&I) codes.
• Consults with appropriate specialists regarding the service needs of individuals we serve.
• Maintains effective working relationships with top management, peers and staff.
• May act as Program Manager in his/her absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level