Case Management Assistant
About The Position
Via Christi associates are eligible for tuition discounts and priority placement in select healthcare programs through our academic partnership with Wichita State University. Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Required professional licensure/certification can be used in lieu of education OR experience, if applicable.
Nice To Haves
- Prior administrative or entry-level case management support experience in a healthcare or social work setting.
Responsibilities
- Secure and document insurance authorizations for ancillary services, track denial reporting, and maintain continuous communication with payers to update internal case management staff on coverage status.
- Expedite discharge timelines by compiling and securely transmitting clinical documentation to external facilities; coordinate patient transfer logistics in close alignment with clinical teams.
- Facilitate, track, and document all patient referrals to post-acute care facilities, home health agencies, and community resources, ensuring compliance with patient choice standards.
- Serve as a central point of contact and communication hub connecting case management, admissions, and insurance representatives to resolve operational bottlenecks.
- Perform comprehensive service support for the case management department, ensuring high accuracy and audit-ready documentation across all interactions.
Benefits
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
