Case Management Assistant

Ascension•Georgetown, TX

8h•Onsite

About The Position

This role serves as a key liaison between case management, admissions, and payers. The Case Management Assistant is responsible for securing service authorizations, managing denial reporting, and coordinating patient transfers. They will also facilitate and document all external agency and facility referrals, honoring patient choice preferences. Additionally, this role expedites patient discharge timelines by transmitting required clinical documentation to receiving providers for fast acceptance. The assistant will document all payer interactions and maintain real-time communication with case management staff regarding patient status.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Required professional licensure/certification can be used in lieu of education or experience, if applicable.
3 years Medical office experience, Imaging experience a plus.
3 years experience obtaining medical authorizations.
Experience using provider portals via the internet.

Nice To Haves

Imaging experience a plus.

Responsibilities

Serve as a key liaison between case management, admissions, and payers, securing service authorizations, managing denial reporting, and coordinating patient transfers.
Facilitate and document all external agency and facility referrals while strictly honoring and recording patient choice preferences.
Expedite patient discharge timelines by transmitting required clinical documentation to receiving providers to secure fast acceptance.
Document all payer interactions and maintain real-time communication with case management staff regarding patient status.