Case Management Assistant

Ascension•Wichita, KS

7h•Onsite

About The Position

This role is for a Case Management Assistant at Via Christi, St. Francis in Wichita, KS. The position is full-time, working day shifts from Monday to Friday, 8 am to 4:30 pm. Via Christi associates are eligible for tuition discounts and priority placement in select healthcare programs through their academic partnership with Wichita State University.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Prior administrative or entry-level case management support experience in a healthcare or social work setting.

Responsibilities

Secure and document insurance authorizations for ancillary services, track denial reporting, and maintain continuous communication with payers to update internal case management staff on coverage status.
Expedite discharge timelines by compiling and securely transmitting clinical documentation to external facilities; coordinate patient transfer logistics in close alignment with clinical teams.
Facilitate, track, and document all patient referrals to post-acute care facilities, home health agencies, and community resources, ensuring compliance with patient choice standards.
Serve as a central point of contact and communication hub connecting case management, admissions, and insurance representatives to resolve operational bottlenecks.
Perform comprehensive service support for the case management department, ensuring high accuracy and audit-ready documentation across all interactions.