Case Management Assistant
About The Position
Cabell Huntington Hospital is seeking a full-time Case Management Assistant to work alongside our Clinical Resource Management Department. The Case Management Assistant (CMA) exercises independent judgment and professional discretion in the practice of case management to a selected group of patients. The CMA performs clerical and data entry procedures necessary to process referrals and other case management duties. The CMA establishes and maintains an open channel of communication between CRM staff, payers, payers’ preferred providers, community resources and members of the clinical team to process requests, obtain essential information, and effect a timely transition. The CMA is proactive and uses collaborative problem solving skills to meet the needs of the patients and physician.
Requirements
- High School diploma or equivalent required.
- Candidate should possess excellent verbal and written communication skills.
- Candidate should be able to build effective relationships with the healthcare team.
- Candidate should demonstrate critical thinking skills.
Nice To Haves
- Junior College/Technical School preferred.
- Previous experience in a hospital atmosphere a plus.
- Six (6) months learning period recommended for proficiency in the majority of tasks.
Responsibilities
- Performs clerical and data entry procedures necessary to process referrals and other case management duties.
- Establishes and maintains an open channel of communication between CRM staff, payers, payers’ preferred providers, community resources and members of the clinical team to process requests, obtain essential information, and effect a timely transition.
- Uses collaborative problem solving skills to meet the needs of the patients and physician.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
