Case Management Assistant

Encompass Health • Murrells Inlet, SC

3d

About The Position

The Case Management Assistant supports the Case Management department by streamlining workflows, facilitating communication, and improving operational efficiency. The role involves coordinating meetings and department updates, maintaining case-related documentation, supporting discharge preparation, gathering quality and clinical outcomes data, and helping prepare for regulatory and joint commission surveys. The position also engages with local community resources and supports communication among patients, families, and clinicians.

Requirements

• Proficiency in Microsoft Office products.
• Strong typing skills with speed and accuracy.
• Good visual acuity and communication skills.
• Flexibility to work weekdays, weekends, evenings, or night shifts if necessary.
• Availability during religious or legal holidays as scheduled.

Nice To Haves

• High school diploma or equivalent preferred.
• Knowledge of medical terminology preferred.
• Experience with insurance/payor systems preferred.

Responsibilities

• Coordinate and facilitate Team Conference meetings.
• Gather, take action on, and maintain Case Management documentation, including referrals, admissions, orders, and schedules.
• Coordinate communication of daily Case Management Assignment updates.
• Complete pre- and post-discharge activities to help ensure patients, families, and clinicians are aware and prepared.
• Gather Quality Improvement and department Performance Improvement data.
• Assist with collecting Key Care Indicators and clinical outcomes data.
• Assist with regulatory and joint commission survey preparedness activities.

Benefits

• Affordable medical, dental, and vision plans for full-time and part-time employees and their families.
• Paid time off that accrues over time.
• Tuition reimbursement and continuous education opportunities.
• Company-matching 401(k).
• Employee stock purchase plan.
• Flexible spending and health savings accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED