Case Management Assistant

Ascension • Georgetown, TX

1d • Onsite

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

• 3 years Medical office experience, Imaging experience a plus.
• 3 years experience obtaining medical authorizations.
• Experience using provider portals via the internet.

Responsibilities

• Serve as a key liaison between case management, admissions, and payers, securing service authorizations, managing denial reporting, and coordinating patient transfers.
• Facilitate and document all external agency and facility referrals while strictly honoring and recording patient choice preferences.
• Expedite patient discharge timelines by transmitting required clinical documentation to receiving providers to secure fast acceptance.
• Document all payer interactions and maintain real-time communication with case management staff regarding patient status.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED