Case Management Analyst
About The Position
Jacoby & Meyers is seeking a Case Management Analyst to support its personal injury case management team. The position reviews and analyzes incident details and third-party investigator documents, records case information in the ACT! legal software system, and processes cases moving from Intake to Case Management. The analyst reviews cases in the treating phase, property damage, insurance liability decisions, and ambulance and hospital billing. The role also includes running and reviewing data and performance reports, assigning follow-ups to case managers, and closing inactive cases. The position is fully remote and full-time, with pay of $20–$24 per hour.
Requirements
- Strong organizational skills.
- Prior legal experience.
- Bilingual in Spanish and English.
- Strong follow-up and follow-through.
- Ability to build good rapport with all departments.
- Critical thinking and reasoning skills.
- Ability to work independently without supervision for long hours.
- Proficiency with Excel and/or Google Sheets.
- Strong computer skills.
- Ability to work with high-volume data.
- Ability to concentrate on repetitive tasks.
Responsibilities
- Review and analyze details of how personal injury incidents occurred.
- Review documents received from third-party investigators and enter data into the ACT! legal software system.
- Process a minimum of 125 cases weekly from Intake to Case Management.
- Run and review weekly data reports.
- Review and evaluate cases in the treating phase for efficient medical treatment.
- Review property damage sufficiency.
- Review insurance carrier liability decisions.
- Review ambulance and hospital billing.
- Run monthly performance numbers.
- Assign case managers appropriate follow-ups on cases.
- Close out inactive cases.
Benefits
- Flexible schedules.
- Medical, dental, vision, and pet insurance.
- 401(k) with company match.
- Company-paid life insurance and AD&D coverage; voluntary life insurance.
- Short-term and long-term disability.
- Employee assistance and travel assistance programs.
- Paid time off, paid sick time, and paid holidays.
- Health FSA and dependent care FSA.
- Accident insurance.
- Commuter transportation incentive.
- Cell phone and internet stipend.
- Fully paid parking.
- Learning and development programs.
- Voluntary critical illness insurance.
- Remote positions.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
