Case Management Analyst

Guidehouse•Washington, DC

1d•$74,000 - $124,000

About The Position

Guidehouse is seeking a detail-oriented Case Management Analyst to support case-driven and legal operational workflows and maintain and improve a SharePoint-based case management environment. The role combines litigation support, document and electronically stored information (ESI) management, workflow coordination, and high-volume data entry and quality management. The analyst supports attorneys with document-intensive case activities and performs precise, time-sensitive updates to case trackers and repositories, working with mission stakeholders in a fast-paced operational and legal environment. The analyst organizes, documents, updates, and tracks cases through the investigative lifecycle; supports attorney case teams; manages legal documents and ESI through intake, screening, indexing, processing, production, and archiving; and provides knowledge and document management across multiple case teams. The role also helps modernize the case management environment by identifying inefficiencies, improving tools and workflows, and partnering with stakeholders and end users to implement operational improvements. It includes routine audits and quality assurance reviews, preparation of recurring and ad hoc reports, and compliance with established procedures and accuracy standards. The annual salary range is $74,000 to $124,000. Compensation decisions depend on factors including skills, experience, training, security clearances, licensure and certifications, and business and organizational needs. The position may be eligible for a discretionary variable incentive bonus.

Requirements

U.S. citizenship.
Ability to obtain and maintain a Federal or DoD Public Trust; approved Public Trust adjudication is required before onboarding.
Bachelor's degree from an accredited university.
At least three years of overall work experience.
Experience as a Data Analyst, Case Management Analyst, Litigation Support Analyst, or in a similar role.
Experience managing, reviewing, organizing, and classifying large volumes of documents and ESI.
Experience supporting document-intensive, investigative, compliance, or operational environments.
Experience using SharePoint for case tracking, document management, or workflow support.
Strong proficiency in Microsoft Office Suite.
Excellent organizational, analytical, written, and verbal communication skills.
High attention to detail and commitment to accuracy.

Nice To Haves

Active Public Trust or suitability.
Active Secret or Top Secret clearance.
Experience supporting attorneys, litigation teams, or legal operations.
Advanced SharePoint experience, including lists, libraries, workflows, permissions, and document management.
Experience with records management or information governance programs.
Experience with Power BI, reporting, or dashboard development.
Experience with Power Apps and Power Automate.
Experience leading business process improvement initiatives.
Experience supporting federal government clients.

Responsibilities

Use SharePoint to organize, document, update, and track cases throughout the investigative lifecycle.
Provide case management support to attorney case teams and maintain accurate, timely case-related information.
Perform high-volume data entry and updates in SharePoint-based case trackers and repositories.
Analyze case-related data and documentation to support investigative and legal activities.
Review, organize, classify, and manage legal documents and electronically stored information (ESI).
Manage document lifecycles, including intake, screening, indexing, processing, production, and archiving.
Support knowledge management and document management activities across multiple case teams.
Serve as a litigation support analyst for multiple cases or projects, including complex or high-visibility matters.
Improve existing case management tools, processes, and workflows.
Identify workflow inefficiencies and develop practical process improvement solutions.
Partner with stakeholders and end users to implement and sustain operational improvements.
Conduct routine audits and quality assurance reviews of case data, document repositories, and case management records.
Prepare recurring and ad hoc reports on case status, document volumes, operational metrics, and support activities.
Ensure compliance with established procedures and maintain high standards of accuracy and attention to detail.

Benefits

Medical, prescription, dental, and vision insurance.
Personal and family sick time and company-paid holidays.
Position may be eligible for a discretionary variable incentive bonus.
Parental leave and adoption assistance.
401(k) retirement plan.
Basic life and supplemental life insurance.
Health Savings Account and dental/vision and dependent care Flexible Spending Accounts.
Short-term and long-term disability.
Student Loan PayDown.
Tuition reimbursement, personal development, and learning opportunities.
Skills development and certifications.
Employee referral program.
Corporate-sponsored events and community outreach.
Emergency back-up childcare program.
Mobility stipend.