Case Development Intake Attorney $100,000

Thomas J Henry Law, PLLC•Austin, TX

About The Position

Thomas J Henry Law is seeking a career-driven Case Development Intake Attorney. The attorney works with and manages an assigned case manager on a docket of approximately 50 cases. The role investigates and develops cases, preserves evidence, develops medical damages, and manages clients through the case-development intake process in preparation for transfer to the litigation team. Duties may also include preparing and documenting demands and serving as a liaison between management and adverse adjusters to settle certain cases. The position also handles intake for potential new clients, discusses claim facts and options, explains attorney-client contracts, and secures case sign-ups or decisions to decline or further evaluate claims. It includes client communications and meetings, monthly status letters, after-hours and out-of-office sign-ups, and rotational on-call coverage. The attorney is expected to support staff, ensure compliance with firm policies and legal and ethical obligations, and help maximize case values and attorney fees recovered. Openings are listed in Dallas, San Antonio, Austin, or Corpus Christi.

Requirements

Juris Doctor degree.
Licensed to practice in Texas and in good standing.
0–3 years of personal injury experience.
Strong commitment to client service.
Excellent writing skills.
Experience working on cross-functional teams.
Valid Texas driver's license and a good driving record.
Strong initiative, management and leadership skills, attention to detail, communication and delegation skills, customer-service ability, emotional intelligence, and organization and prioritization skills.
Ability to motivate support staff and communicate professionally with employees.
Legal research and analysis skills.
Ability to multitask and manage time effectively.

Nice To Haves

Bilingual ability; Spanish is a plus.
Previous customer-service or sales experience, preferably including after-hours on-call experience.
Previous experience supervising non-attorneys.

Responsibilities

Manage an assigned case manager and a docket of approximately 50 cases.
Investigate and develop assigned cases, preserve evidence, and assist clients in developing medical damages.
Secure accident reports, property-damage photos, witness statements, and lifetime driving records; investigate and photograph accident scenes; send representation letters; and submit open-records requests.
Conduct criminal and social media investigations concerning clients and adverse parties.
Handle property-damage claims and communicate with clients and adjusters.
Prepare and approve expense requests, monthly client status reports, and case reviews according to firm policy.
Manage clients throughout intake case development and prepare files for transfer to the litigation team.
In some cases, prepare and document demands and liaise with management and adverse adjusters to pursue settlement.
Investigate and develop commercial cases and perform intake for potential new clients.
Take incoming calls from potential new clients, ascertain relevant facts, discuss claims, and secure authorization to sign up, decline, or further evaluate claims.
Explain attorney-client contracts and sign up cases in and out of the office, including through DocuSign when appropriate.
Cover rotational after-hours on-call duties and secure sign-ups in the office or out of the office.
Send at least one status letter per client per month.
Meet with clients and address or return all client calls by the end of the business day.
Ensure 100% compliance on grade cards and ensure subordinates meet ethical and legal obligations.
Motivate and manage support staff and maximize case values and attorney fees recovered.
Complete additional assigned projects.