Case Development Intake Attorney $100,000

Thomas J Henry Law, PLLC•Corpus Christi, TX

About The Position

Thomas J Henry Law is seeking a career-driven Case Development Intake Attorney. The attorney works with an assigned case manager on a docket of approximately 50 cases, investigating and developing cases, preserving evidence, and helping clients develop medical damages. The role includes managing clients through case development in preparation for transfer to the litigation team. In some cases, the attorney prepares and documents demands and liaises with management and adverse adjusters to help settle matters. The position also performs intake work, including responding to prospective clients, assessing and discussing claims, explaining attorney-client contracts, and obtaining authorization to sign up, decline, or further evaluate claims. The attorney may sign up clients in or out of the office, including after hours, and participates in rotational coverage. Openings are listed in Dallas, San Antonio, Austin, or Corpus Christi. The stated annual salary is $100,000; a $10,000 Corpus Christi relocation bonus is also offered.

Requirements

Juris Doctor degree.
Licensed to practice law in Texas and in good standing.
0–3 years of personal injury experience.
Strong commitment to client service.
Excellent writing skills.
Experience working on cross-functional teams.
Previous experience supervising non-attorneys.
Valid Texas driver license and good driving record.
Strong initiative, management and leadership skills, attention to detail, communication and delegation skills, customer-service ability, emotional intelligence, and ability to multitask, manage time, organize, and prioritize work.
Ability to motivate support staff and communicate professionally and approachably with employees.
Legal research and analysis skills.
Ability to work after hours and participate in on-call and rotational coverage, as described in the duties.

Nice To Haves

Bilingual ability; Spanish is a plus.
Previous customer service or sales experience, preferably including after-hours on-call experience.

Responsibilities

Manage an assigned docket of approximately 50 cases in coordination with a specifically assigned case manager.
Investigate and develop cases, including commercial cases, and preserve evidence.
Secure accident reports, property-damage photographs, witness statements, and other case information; investigate and photograph accident scenes.
Send letters of representation, submit open-records requests, and order lifetime driving records.
Conduct criminal and social-media investigations concerning clients and adverse parties.
Assist clients in developing medical damages and handle property-damage claims.
Communicate with clients and adjusters, address or return client calls by the end of the business day, and hold client meetings.
Prepare and approve expense requests, monthly client status reports, and case reviews in accordance with firm policy.
Manage clients through the case-development intake process in preparation for transferring files to the litigation team.
Prepare and document demands in some cases and liaise with management and adverse adjusters to pursue settlements.
Accept incoming calls from prospective new clients, ascertain relevant facts, discuss claims, and secure authorization to sign up, decline, or further evaluate claims.
Explain attorney-client contracts and sign up cases in or out of the office, including after-hours and rotational coverage; use DocuSign when appropriate.
Send at least one status letter per client per month.
Ensure 100% compliance on grade cards and ensure subordinates meet ethical and legal obligations.
Maximize case values and attorney fees recovered.
Motivate and energize support staff under the attorney’s supervision.
Complete additional projects as assigned.