Case Development Intake Attorney $100,000

Thomas J Henry Law, PLLC•San Antonio, TX

About The Position

Thomas J Henry Law is seeking a Case Development Intake Attorney to manage, with an assigned case manager, a docket of approximately 50 cases. The attorney investigates, preserves evidence, develops medical information, and triages assigned cases. Work includes managing clients through the case-development intake process in preparation for file transfer to the litigation team. In some cases, the attorney prepares and documents demands and liaises with management and adverse adjusters to settle cases. The position also handles intake and investigation of commercial cases, including calls from potential new clients, explaining attorney-client contracts, and securing authorization to sign up, decline, or further evaluate claims. The attorney provides regular client updates, responds to client calls, conducts client meetings, and may sign up cases in or out of the office, including after-hours and on-call sign-ups. The role includes supervising support staff, ensuring compliance with firm policies and ethical and legal obligations, and working to maximize case values and attorney fees recovered. Openings are listed in Dallas, San Antonio, Austin, or Corpus Christi.

Requirements

Juris Doctor degree.
Must be licensed in Texas and in good standing.
0–3 years of personal injury experience.
Strong commitment to client service.
Excellent writing skills.
Experience working on cross-functional teams.
Previous experience supervising non-attorneys.
Valid Texas driver's license and good driving record.
Strong initiative, management and leadership skills, attention to detail, communication and delegation skills, customer service, emotional intelligence, and ability to motivate others.
Ability to multitask, manage time, and organize and prioritize work.
Legal research and analysis skills.
Ability to communicate professionally with employees and motivate support staff.

Nice To Haves

Bilingual skills; Spanish is a plus.
Previous customer service or sales experience, preferably with after-hours on-call experience.

Responsibilities

Manage an assigned docket of approximately 50 cases in coordination with a specifically assigned case manager.
Investigate cases and preserve evidence, including securing accident reports and property-damage photos, photographing and investigating scenes, requesting public records, ordering lifetime driving records, obtaining witness statements, and conducting criminal and social media investigations of clients and adverse parties.
Develop medical damages and triage assigned cases.
Send letters of representation and handle property-damage claims.
Communicate with clients and adjusters, prepare and approve expense requests, and prepare monthly client status reports and case reviews under firm policy.
Manage clients during the case-development intake process in preparation for transferring files to the litigation team.
Prepare and document demands in some cases and act as a liaison with management and adverse adjusters to facilitate settlements.
Investigate and develop commercial cases.
Accept calls from potential new clients, ascertain relevant facts, discuss claims, explain attorney-client contracts, and obtain authorization to sign up, decline, or further evaluate claims.
Sign up cases in and out of the office, including after-hours and out-of-office sign-ups, and cover on a rotational basis.
Provide at least one status letter per client per month and address or return all client calls by the end of the business day.
Ensure 100% compliance on grade cards and ensure ethical and legal obligations are met by subordinates.
Supervise and motivate support staff and maximize case values and attorney fees recovered.
Complete additional projects as assigned.