Closing Coordinator

U.S. Legal Support•Los Angeles, CA
•$20 - $22•Remote

About The Position

Lynx, a subsidiary of U.S. Legal Support, is seeking a detail-oriented Case Closing Coordinator to review, finalize, and close cases during the final stage of the legal support process. The role ensures accuracy, compliance with legal and client requirements, and client satisfaction. The coordinator manages legal documents such as affidavits of service, returns of service, invoices, and supporting case materials, while maintaining quality standards and meeting deadlines independently in a remote environment. The position is fully remote from a home office in California, with a Monday–Friday schedule from 8:00 AM to 5:00 PM. The coordinator reviews completed jobs, prepares closing documentation, checks billing and compliance, communicates with process servers, clients, and internal teams, and supports operational workflows. No regular travel is required. Lynx describes its culture as collaborative, accountable, focused on continuous improvement, and committed to service excellence. It offers opportunities for professional development and career growth.

Requirements

  • High school diploma or equivalent.
  • Experience in administrative support, legal support, records management, document review, process serving, or related operational roles.
  • Strong computer skills, including proficiency with Microsoft Office applications.
  • Ability to work effectively in a deadline-driven environment.
  • Strong organizational, communication, and multitasking skills.
  • Exceptional attention to detail and accuracy.
  • Strong time-management skills and ability to manage multiple deadlines and priorities simultaneously.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and analytical abilities.
  • Ability to interpret and review legal documentation.
  • Professionalism when handling sensitive and confidential information.
  • Collaborative approach and willingness to support team objectives.
  • Self-motivation and accountability while working remotely.
  • Must be legally authorized to work in the United States.

Nice To Haves

  • Experience in legal services, process serving, litigation support, or related industries.
  • Familiarity with affidavits of service, returns of service, court documentation, or legal filings.
  • Experience performing quality assurance, compliance review, or document review functions.
  • Experience working in a remote environment.
  • Associate's or Bachelor's degree.

Responsibilities

  • Review completed jobs for accuracy, completeness, and compliance with client and legal requirements.
  • Verify case information, including parties, addresses, service details, and supporting documentation.
  • Perform quality-control reviews before documents are submitted to clients or courts.
  • Ensure files meet company standards and client expectations, and identify and resolve discrepancies before case closure.
  • Generate affidavits of service and returns of service in accordance with jurisdictional requirements and client specifications.
  • Ensure closing documentation is properly formatted, completed, signed, notarized, and filed when required.
  • Review service-related documents for accuracy and completeness.
  • Maintain organized records and supporting documentation throughout the closing process.
  • Finalize and close cases within established timelines.
  • Review invoices to ensure services performed are accurately reflected and billed appropriately.
  • Verify that supporting documentation aligns with billed services.
  • Ensure compliance with company procedures, legal requirements, and client-specific guidelines.
  • Assist in maintaining accurate records and audit trails.
  • Communicate with process servers, clients, and internal teams to clarify missing information or resolve discrepancies.
  • Follow up on outstanding documentation and incomplete files.
  • Assist with monthly eviction notice entry and processing.
  • Support operational workflow initiatives and departmental projects as needed.
  • Identify trends, recurring issues, and opportunities to improve processes and quality.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (PTO)
  • Paid holidays
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA) options
  • Employee Assistance Program (EAP)
  • Professional development and career growth opportunities
  • Remote work flexibility
  • Collaborative and team-oriented work environment
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