Case Aide

Dungarvin • Mendota Heights, MN

2d • $20 - $20 • Onsite

About The Position

The Case Aide works cooperatively with staff to support the case management department and general office operations. The role includes phone, typing, general office, and clerical duties, as well as administrative support for case managers, directors, and team members. The position is in person at the Mendota Heights location, Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

• High school diploma or GED, plus additional education, training, or experience in a related field.
• Proficiency in Microsoft Word and Excel.
• Strong organizational, communication, and time-management skills.
• Ability to type at least 50 words per minute.
• Excellent attention to detail and ability to manage multiple priorities.
• Ability to maintain confidentiality and work independently and collaboratively.
• Positive, flexible, and solution-focused attitude.

Responsibilities

• Provide administrative and clerical support to case managers, directors, and team members.
• Prepare, organize, and maintain case management records, reports, and documentation.
• Maintain accurate client information, databases, and case files.
• Assist with billing, invoices, service agreements, and financial documentation.
• Coordinate meetings, prepare agendas, and document meeting minutes.
• Respond to phone calls, emails, and inquiries professionally and provide excellent customer service.
• Collaborate with team members to support efficient daily operations and timely completion of assignments.
• Perform phone, typing, general office, and clerical duties.

Benefits

• Medical, vision, and dental insurance for full-time employees
• Supplemental insurance
• Life insurance
• 401(k) with up to a 3% employer match
• Paid time off that increases with tenure, including PTO donation options
• National brand discounts
• Employee referral program
• Access to Tapcheck to receive 50% of pay before payday
• Career growth opportunities
• Paid training and mentorship
• Mileage reimbursement
• Paid training and orientation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED