Case Aide

Hoyleton Youth and Family Services•Hoyleton, IL

2d•$20 - $25

About The Position

Provides safe transportation and trauma-informed supervision and support for children, foster parents, biological parents, and Case Managers within the foster care program. The Case Aide transports children to and from appointments and parent-child or sibling visits, maintains safety and appropriate supervision throughout each visit, and closely observes interactions. The role requires responding appropriately to trauma-related reactions from children and parents while supporting safe, respectful, and constructive interactions. The position operates in professional office, clinical, residential, and community-based environments, with travel to agency sites, client locations, and partner organizations as responsibilities require. Availability to work nights and weekends is required based on program and client needs. The role involves periods of walking, standing, driving, and sitting, and may occasionally require climbing stairs, bending, kneeling, or lifting materials weighing up to 25 pounds. Minimal exposure to noise, dust, or varying indoor and outdoor temperatures may occur. Hoyleton uses CARE (Children and Residential Experience), grounded in the principles of being developmentally focused, family involved, relationship based, ecologically oriented, competence centered, and trauma informed. Completion of CARE and TCI training is required upon hire, and ongoing application of these principles is expected. Employees must pass the TCI written test annually and the physical test every six months if applicable to their role.

Requirements

Demonstrate the judgment, personal qualities, and trauma-informed practice skills needed to supervise visits, maintain safety, support appropriate interactions, and respond to trauma-related reactions.
Demonstrate strong organizational and time-management skills, including punctuality, coordinating transportation and visit schedules, and submitting complete documentation on time.
Demonstrate strong oral and written communication skills and the ability to prepare clear, factual, and thorough visit documentation.
Demonstrate strong interpersonal and collaboration skills when working with children, families, Case Managers, service providers, and professionals from varied disciplines and organizations.
Be able to drive independently, follow assigned schedules and approved visitation plans, continuously monitor interactions, recognize and respond to safety concerns, and promptly report concerns.
Meet DCFS/CANTS clearance requirements.
Be at least 21 years of age.
Possess and maintain a valid driver’s license and proof of automobile insurance.
Have reliable transportation suitable for transporting children and completing assigned job responsibilities.
Complete CARE and TCI training upon hire and meet ongoing TCI testing requirements.
High school diploma or GED required.

Nice To Haves

An associate or bachelor’s degree in human services, social work, child development, or a related field.
At least one year of experience working with children.
Experience supporting children and families affected by trauma or involved in foster care or other child welfare services.

Responsibilities

Provide safe and timely transportation for children to and from parent-child and sibling visits, counseling, appointments, and other services.
Maintain active and continuous supervision during parent-child and sibling visits, closely observe interactions, and support safety and appropriate interactions.
Respond to safety concerns and trauma-related reactions, follow approved visitation guidelines, and promptly communicate concerns to the assigned Case Manager or supervisor.
Confirm appointments and visit arrangements in a timely manner.
Communicate respectfully and professionally with children, parents, foster parents, Case Managers, service providers, and other involved parties.
Complete clear, factual, and thorough documentation of observations and significant interactions during each visit; submit required documentation daily and within agency timelines.
Follow agency and state requirements for driving, vehicle safety, child passenger safety, and rules of the road.
Safely operate a vehicle while transporting children and completing assigned duties.
Complete required training, including CARE and TCI, within established time frames.
Complete administrative assignments and other program support duties as requested, meeting established expectations and timelines.

Benefits

Medical insurance with company-funded Health Savings Account (HSA)
Dental and vision insurance
Paid vacation, sick, and personal days
10 company holidays and 1 floating holiday
Monthly cell phone reimbursement
6 weeks paid parental leave
403(b) retirement plan with up to 5% employer match
Employer-paid life insurance
Optional supplemental benefits, including voluntary life, short-term disability, long-term disability, accident, and critical illness coverage
Employee Assistance Program (EAP) for employees and household members
Tuition reimbursement
BenefitHub Perks Program offering employee discounts