Case Aide for Non-Custody & Family Visits

GAP MinistriesTucson, AZ
$16 - $18Hybrid

About The Position

GAP Ministries is seeking a Case Aide to provide safe transportation of children to family visitations with non-custodial parents, ensuring the safety and protection of the children. The role involves supervising parent-child visits at selected sites according to agency and case-specific guidelines. This position is integral to helping children and their parents spend quality time together on the path to reuniting their families in a healthy manner. The Case Aide will live out and support the mission and core values of GAP Ministries, reflecting compassion, purpose, and service to others. They will serve as a positive example of the agency's culture by practicing servant leadership, communicating with care, showing respect, taking responsibility, acting with integrity, working as a team, and maintaining a hopeful, encouraging attitude. The Case Aide must honor GAP Ministries’ Code of Conduct and Ethics and faithfully protect the privacy and confidentiality of those served in accordance with HIPAA guidelines.

Requirements

  • Must be at least 21 years of age.
  • Have at least one (1) year of experience in the Human Service Field (i.e. Group Home, Shelter Care, Behavioral Health Home) working with children, as verified on a resume.
  • High School Diploma or possess a GED equivalent as evidenced by a school transcript or certificate.
  • Successful completion of state and agency training courses.
  • Successfully pass FBI fingerprint clearance check and procure a Fingerprint Clearance Card.
  • Successful clearance of Criminal Background Check(s), Central Registry in Arizona and any state(s) lived in within 5 years of hire, Driving Record Check, Drug Screen, and verification of legal ability to work in the United States.
  • Own a smart phone capable of accessing, including but not limited to the Internet, email, and online time and attendance system/application.
  • Proficient in the use of a personal computer and corresponding programs; preferably experience with Microsoft Office Suite, Gmail and Google Calendar or similar web-based and computer programs.
  • Successful confirmation of reference checks of those listed on application.
  • Must have a valid driver license in effect for at least 5 years, meet the insurability requirements of GAP Ministries and driving requirements of DCS regulatory contract, and provide a 60-month safe driving record (MVR) from Department of Motor Vehicles.
  • Five (5) year driving record (MVR) from Department of Motor Vehicles can have: 1) No revocation or suspension of their license; 2) no DUI’s (Driving Under the Influence) and/or DWI’s (Driving While Intoxicated); 3) no at fault accidents; 4) no more than two (2) moving violations; 5) no more than one (1) excessive speed violation; and 6) no criminal violations.
  • Have a safe, reliable vehicle that has adequate heating and cooling, insured at DCS mandated levels, and may be used to transport children in the event the agency vehicle is unavailable. (Auto insurance meeting DCS minimum coverage requirements: Injury per person: $100,000, Injury per accident: $300,000, and Property damage: $25,000.)
  • Ability to utilize own or agency vehicle, including 15 passenger van, for transporting children, etc. (Mileage is reimbursed by agency when using personal vehicle).
  • Must pass mandatory drug screen as required by company policy, pre-employment and random.
  • Successfully obtain, or be, First Aid and CPR certified and be willing and able to keep certifications current.
  • Able to perform various physical tasks, including but not limited to the following: Lift or isolate a child between the ages of 0-18 years (may require physical strength to separate two or more fighting children).
  • Human Resource package completed.
  • Obtain medical release/permission to fulfill all physical tasks should any health issue develop or emerge.

Nice To Haves

  • BA in social service/related field
  • Bilingual

Responsibilities

  • Supervise parent-child visits at the selected sites as per agency and case-specific guidelines.
  • Observe and document (within 24 hours) interaction between children and their parents; and intervene, if necessary, as per agency regulations.
  • Successfully use TBRI strategies and techniques to redirect child behavior. Maintain calm yet playful demeanor when interacting with children in care. Build trust with children and co-workers.
  • Engage with the children in an appropriate manner following the GAP Ministries Behavior Management Plan and trauma model (TBRI), CPI strategies and state regulatory requirements.
  • Provide direct care of children and steward visits for the children in care by creating a safe, nurturing environment while implementing positive behavior plans and behavior modifying techniques following GAP’s Behavior Management Plan, Trust-Based Relational Intervention (TBRI) strategies, and state regulatory requirements.
  • Follow outlined policies and procedures for dealing with children and duties, as well as GAP Ministries’ employee policies and procedures.
  • Attend pre-service and in-service trainings and team meetings as scheduled.
  • Ensure records are maintained in compliance with federal/state/local regulations. Complete all paperwork in a prompt and careful manner, keeping records confidential. Completing and submitting paper and/or computer documentation on due dates, including records of assignments performed, accurate and punctual time records, time off requests, mileage logs, and reimbursements.
  • Agree to flexible hours; primary purpose is to support the ministry as needed. Flexibility and reliability are critical in meeting ministry, case and State requirements; reliability includes checking schedule/calendar multiple times a day.
  • Immediately contact the Manager or Program Director regarding serious concerns or immediate questions. Report unusual incidents as required.
  • Testify as requested at the Juvenile Court, FCRB, etc.
  • Attend all staff meetings and training sessions or make arrangements with supervisor to review video of missed meeting or training.
  • Provide childcare and transportation as per agency regulations.
  • Clean visit areas and toys as needed to maintain a safe, germ-free, and welcoming environment for visits.
  • Maintain a positive attitude reflecting an approach style of bringing solutions not problems to the team.
  • Maintain confidentiality and consistently exercise discretion and good judgment.
  • Represent GAP Ministries to the public in a positive, responsible manner.
  • Follow agency chain of command in a responsible and supportive manner.
  • Personally grow in leadership and spiritual life to exemplify the characteristics of a cultural champion.
  • Schedule and follow up with families regarding ongoing visits or services with the agency.
  • Perform other duties as assigned by management.

Benefits

  • Paid Training
  • Level 1 Fingerprint Clearance Card
  • Bi-Annual CPR, AED & First Aid Certification
  • Paid Sick Leave, up to 40 hours per year, very flexible use
  • $800 Vouchers to shop our Community Warehouse and Treasures & More resale store
  • Costco Warehouse Gold Membership
  • Choice from 3 Medical Plans, including 2 health savings plans one of which is Employer Paid
  • Dental
  • Vision
  • $10,000 Life insurance
  • Additional 12 days of Paid Time Off in the first year
  • Matching retirement savings plan and retirement planning resources.
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