Case Aide

Dungarvin • Mendota Heights, MN

7d • Onsite

About The Position

The Case Aide works cooperatively with staff to support the general flow of work in the case management department and office. The role provides administrative and clerical support to case managers, directors, and team members, including handling phone calls, typing, and general office duties. The position is in person at Dungarvin’s Mendota Heights location, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• High school diploma or GED, along with additional education, training, or experience in a related field.
• Proficiency in Microsoft Word and Excel.
• Strong organizational, communication, and time-management skills.
• Ability to type at least 50 words per minute.
• Excellent attention to detail and ability to manage multiple priorities.
• Ability to maintain confidentiality and work independently and collaboratively.
• Positive, flexible, and solution-focused attitude.

Responsibilities

• Provide administrative and clerical support to case managers, directors, and team members.
• Prepare, organize, and maintain case management records, reports, and documentation.
• Maintain accurate client information, databases, and case files.
• Assist with billing, invoices, service agreements, and financial documentation.
• Coordinate meetings, prepare agendas, and document meeting minutes.
• Respond professionally to phone calls, emails, and inquiries, providing excellent customer service.
• Collaborate with team members to support efficient daily operations and timely completion of assignments.
• Handle typing and general office duties.

Benefits

• Medical, vision, and dental insurance for full-time employees.
• Supplemental insurance and life insurance.
• 401(k) with up to a 3% employer match.
• Paid time off that increases with tenure, including PTO donation options.
• National brand discounts.
• Employee referral program.
• Access to Tapcheck to receive up to 50% of pay before payday.
• Career growth opportunities, paid training, and mentorship.
• Mileage reimbursement for travel.
• Paid training and orientation.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED