Case Aide

Necco•Springdale, OH

About The Position

Necco is seeking a dedicated, compassionate Case Aide to provide programmatic, service, and administrative support to case managers and life coaches. The role helps children, foster families, and young adults access resources and assistance that support permanency and long-term success. Work takes place in offices, schools, community locations, and foster homes, including in-home and other community-based settings. The position requires transporting clients and traveling between locations as needed. The Case Aide supports service coordination, client documentation, case files, life-skill development, and connections to community resources. The role also assists with client activities, treatment planning and meetings, school and vocational needs, and the setup of apartments for young adults entering the Independent Living Program. On-call support, including assistance during extended hospital stays, may be required. Necco describes its culture as purpose-driven and emphasizes pragmatism, peer feedback, its corporate culture principles, the virtues of being humble, hungry, and smart, individual performance scorecards, and its meeting structure. Necco states that it values diversity and is committed to an inclusive and equitable work environment and equal employment and advancement opportunities.

Requirements

Must be at least 21 years old, per state regulations.
High school diploma or equivalent required.
Valid driver’s license and reliable transportation.
At least 1 year of experience in human services or a related field.
Strong communication and organizational skills.
Ability to successfully pass all required background checks.
Auto insurance coverage of 100/300/100 required.

Nice To Haves

Associate or Bachelor’s degree preferred.

Responsibilities

Assist the Program Director, case managers, and life coaches in delivering client services.
Provide general program support, including data entry, collecting documentation, and managing case files.
Complete administrative tasks related to service coordination and client support.
Assist with client transportation for school, therapy, visitation, placement, discharges, and community activities.
Connect foster families, children, and young adults with relevant community resources.
Support clients’ financial literacy, job readiness, and independent living skill development.
Participate in on-call support, including assisting with extended hospital stays as needed.
Facilitate support groups, special events, and activities aligned with treatment goals.
Assist with coordinating service plans, scheduling, and facilitating treatment team meetings.
Help set up apartments for young adults entering the Independent Living Program.
Supervise client activities to maintain a safe and supportive environment.
Provide school and vocational support, helping clients access educational and career resources.
Deliver services in multiple environments, including in-home and community-based settings; transport clients and travel between locations as needed.
Complete Medicaid services and required documentation.
Practice Ruthless Pragmatism and engage in peer-to-peer feedback.
Know and live Necco Corporate Culture Principles and embody the virtues of Humble, Hungry, and Smart.
Drive an Individual Performance Scorecard and adhere to and contribute to the Necco meeting structure.