CASE AIDE

Arizona Department of Administration•Lakeside, CA

2d•Onsite

About The Position

The Arizona Department of Child Safety is hiring an Assistant Case Manager – Case Aide to support children and families in Show Low, Arizona. Working under the direction of a Case Manager, the Case Aide provides direct services in Department of Child Safety programs and offers general case management and clerical support. The role includes client transportation, appointment and service coordination, supervised parent-child visits, referrals to community resources, participation in court hearings and required meetings, and documentation of client interactions and activities. Work outside regular hours, including weekends, holidays, and overtime, may be required.

Requirements

High school diploma or GED.
Valid driver’s license and satisfactory 39-month driving record.
Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
Work history, Central Registry, and Public Record will be considered.
Basic principles of human and social services.
Child welfare and family support concepts.
Basic safety practices related to client transportation and child safety seating.

Responsibilities

Support children and families under the direction of a Case Manager.
Provide direct services in Department of Child Safety programs.
Transport clients and ensure proper use of child safety seats.
Schedule appointments and coordinate services.
Supervise parent-child visits.
Refer clients to community resources.
Attend court hearings and required meetings.
Document client interactions and activities.
Provide general case management and clerical support.
Build and maintain professional relationships with children, parents, caregivers, and multidisciplinary team members.
Communicate compassionately and listen actively when supporting families in sensitive situations.
Complete clerical tasks such as data entry, file maintenance, and document preparation with attention to detail.
Collaborate with case managers, supervisors, and service providers.
Use Microsoft Office, Outlook, Teams, and mobile technology to communicate, schedule, and document work.
Safely transport children to appointments while following driving and safety requirements.