Case Aide

Hoyleton Youth and Family Services•Fairview Heights, IL

8d•$20 - $25

About The Position

Provides safe transportation and trauma-informed supervision and support for children, foster parents, biological parents, and Case Managers within the foster care program. Transports children to and from appointments and parent-child or sibling visits, maintains safety and appropriate supervision throughout each visit, and closely observes interactions. The Case Aide must be prepared to respond appropriately to trauma-related reactions from children and parents while supporting safe, respectful, and constructive interactions. The position operates in professional office, clinical, residential, and community-based environments and requires travel to agency sites, client locations, and partner organizations based on role responsibilities. Availability to work nights and weekends is required based on program and client needs. The role involves periods of walking, standing, driving, and sitting, and may occasionally require climbing stairs, bending, kneeling, or lifting materials weighing up to 25 pounds. Minimal exposure to noise, dust, or varying indoor and outdoor temperatures may occur depending on program needs and client-related activities. Completion of CARE and TCI training is an internal requirement for all staff and must be completed upon hire. Ongoing application of these principles is expected and essential to successful job performance. TCI requires passing the written test annually and the physical test every six months if applicable to the role.

Requirements

Demonstrate judgment, personal qualities, and trauma-informed practice skills needed to supervise parent-child and sibling visits, maintain safety, support appropriate interactions, and respond to trauma-related reactions.
Demonstrate strong organizational and time-management skills, including punctuality, coordination of transportation and visit schedules, and timely submission of complete documentation.
Demonstrate strong oral and written communication skills and prepare clear, factual, and thorough visit documentation.
Demonstrate strong interpersonal and collaboration skills with children, parents, foster parents, Case Managers, service providers, and professionals from varied disciplines and organizations.
Be able to drive independently, follow assigned schedules and approved visitation plans, monitor interactions continuously, recognize and respond to safety concerns, and promptly report concerns to the assigned Case Manager or supervisor.
Meet DCFS/CANTS clearance requirements.
Be at least 21 years of age.
Possess and maintain a valid driver’s license and maintain proof of automobile insurance.
Have reliable transportation suitable for transporting children and completing assigned job responsibilities.
High school diploma or GED required.
Complete CARE and TCI training upon hire; pass the TCI written test annually and the physical test every six months if applicable.

Nice To Haves

An associate or bachelor’s degree in human services, social work, child development, or a related field.
At least one year of experience working with children.
Experience supporting children and families affected by trauma or involved in foster care or other child welfare services.

Responsibilities

Provide safe and timely transportation for children to and from parent-child and sibling visits, counseling, appointments, and other services.
Maintain reliable transportation suitable for transporting children and completing assigned job responsibilities.
Provide active and continuous supervision during parent-child and sibling visits to support safety and appropriate interactions.
Closely observe visits, respond to safety concerns and trauma-related reactions, follow approved visitation guidelines, and promptly communicate concerns to the assigned Case Manager or supervisor.
Confirm appointments and visit arrangements in a timely manner and maintain respectful, professional communication with children, parents, foster parents, Case Managers, service providers, and other involved parties.
Complete clear, factual, and thorough documentation of observations and significant interactions during each visit; submit required documentation daily and within established agency timelines.
Follow agency and state requirements related to driving, vehicle safety, child passenger safety, and rules of the road; safely operate a vehicle while transporting children and completing assigned duties.
Complete all training within established time frames, including required CARE and TCI training.
Complete administrative assignments and other program support duties as requested, meeting established expectations and timelines.
Apply CARE and TCI principles consistently in work and interactions.

Benefits

Medical insurance with company-funded Health Savings Account (HSA)
Dental and vision insurance
Paid vacation, sick, and personal days
10 company holidays and 1 floating holiday
Monthly cell phone reimbursement
6 weeks paid parental leave
403(b) retirement plan with up to 5% employer match
Employer-paid life insurance
Optional supplemental benefits: voluntary life, short-term disability, long-term disability, accident, and critical illness coverage
Employee Assistance Program (EAP) available to employees and their household members
Tuition reimbursement
BenefitHub Perks Program offering employee discounts