CASE AIDE

Arizona Department of Administration • Lakeside, CA

3d • Onsite

About The Position

The Arizona Department of Child Safety is hiring an Assistant Case Manager – Case Aide in Show Low, Arizona. The role supports children and families in Department of Child Safety programs under the direction of a Case Manager. Duties include providing direct services, transporting clients, scheduling appointments and coordinating services, supervising parent-child visits, referring clients to community resources, attending court hearings and required meetings, documenting interactions and activities, and providing general case management and clerical support. The position may require work outside regular hours, including weekends, holidays, and overtime.

Requirements

• High school diploma or GED.
• Valid driver’s license and a satisfactory 39-month driving record.
• Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
• Work history, Central Registry, and Public Record will be considered.
• Knowledge of basic human and social services principles.
• Knowledge of child welfare and family support concepts.
• Knowledge of basic safety practices related to client transportation and child safety seating.

Responsibilities

• Support children and families under the direction of a Case Manager.
• Provide direct services in Department of Child Safety programs.
• Transport clients and ensure proper use of child safety seats.
• Schedule appointments and coordinate services.
• Supervise parent-child visits.
• Refer clients to community resources.
• Attend court hearings and required meetings.
• Document client interactions and activities.
• Provide general case management and clerical support.
• Build and maintain professional relationships with children, parents, caregivers, and multidisciplinary team members.
• Communicate compassionately and use active listening when supporting families in sensitive situations.
• Complete clerical tasks, including data entry, file maintenance, and document preparation, with attention to detail.
• Collaborate with case managers, supervisors, and service providers.
• Use Microsoft Office, Outlook, Teams, and mobile technology to communicate, schedule, and document work.
• Safely transport children while complying with driving and safety requirements.

Benefits

• Comprehensive medical, dental, and life insurance options.
• Supportive retirement plan through the Arizona State Retirement System (ASRS).
• 10 paid holidays annually and generous vacation and sick leave.
• Paid Parental Leave Program, subject to criteria.
• Higher education discounts.
• Wellness programs.
• Professional growth and development opportunities.
• Eligibility for promotion to DCS Specialist Trainee after four years of successful service, at $21.70 per hour.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED