Case Aide

Global•Fairmont, WV

About The Position

Necco is seeking a dedicated and compassionate Case Aide to provide programmatic, service, and administrative support to case managers and life coaches serving children, foster families, and young adults. The role helps clients access resources and support, and contributes to permanency and long-term success for foster youth and parents. Work takes place in offices, schools, community locations, foster homes, and other in-home or community settings. The position requires transporting clients and traveling between locations as needed. The Case Aide supports service coordination and client needs through transportation, resource connections, life-skills development, school and vocational support, supervision, and assistance with treatment planning and meetings. The role also includes administrative duties, participation in on-call support, facilitating groups and activities, and helping prepare apartments for young adults in the Independent Living Program. The employee is expected to follow Necco’s corporate culture principles and contribute to program quality and individual performance.

Requirements

Must be at least 21 years old, per state regulations.
High school diploma or equivalent required.
Valid driver’s license and reliable transportation.
At least 1 year of experience in human services or a related field.
Strong communication and organizational skills.
Ability to pass all required background checks.
Auto insurance coverage of 100/300/100 required.

Nice To Haves

Associate or Bachelor’s degree preferred.

Responsibilities

Assist the Program Director, case managers, and life coaches in delivering client services.
Provide general program support, including data entry, collecting documentation, and managing case files.
Complete administrative tasks related to service coordination and client support.
Assist with client transportation for school, therapy, visitation, placement, discharges, and community activities.
Connect foster families, children, and young adults with relevant community resources.
Support clients’ development of financial literacy, job readiness, and independent living skills.
Participate in on-call support, including assisting with extended hospital stays as needed.
Facilitate support groups, special events, and activities aligned with treatment goals.
Help coordinate service plans and schedule and facilitate treatment team meetings.
Help set up apartments for young adults entering the Independent Living Program.
Supervise client activities to maintain a safe and supportive environment.
Provide school and vocational support, helping clients access educational and career resources.
Deliver services in multiple environments, including in-home and community-based settings, and transport clients and travel between locations as required.
Complete Medicaid services and documentation as required.
Practice Ruthless Pragmatism and engage in peer-to-peer feedback.
Know and live Necco’s Corporate Culture Principles and embody the virtues of Humble, Hungry, and Smart.
Drive the Individual Performance Scorecard and adhere to and contribute to Necco’s meeting structure.