Case Aide

ABBOTT HOUSE•New York, NY
•$49,000 - $51,000

About The Position

The Case Aide works closely with the Case Manager to assist with case management tasks and facilitate the safe and timely release or discharge of children and youth. The role documents services in case files in accordance with ORR requirements, state licensing standards, and Abbott House policies and procedures. The position is full-time, 35 hours per week, and is located at Grand Concourse in the Bronx, New York.

Requirements

  • High school diploma.
  • Experience in child welfare or child protective services.
  • Excellent writing and communication skills, including proficiency in written and spoken English and Spanish.
  • Demonstrated ability to reach out to and work with community resources and foster parents.
  • Valid driver's license and clean driving record.

Responsibilities

  • Assist the Case Manager with case management duties, including calling sponsors, collecting and filing documents, and uploading pertinent documents to the portal.
  • Collect recreation, medication, and clothing logs, along with weekly educational reports, for staffing and filing in the hard-copy file.
  • Ensure the discharge package is complete, provide it to the child, and obtain the child's acknowledgement of receipt.
  • Upload the UC's federal paperwork to the portal within 24 hours of arrival.
  • Provide UC calls to sponsors, lawyers, and family members.
  • Help the Case Manager identify and screen prospective sponsors, URM programs, and Post 18 plans.
  • Manage the unification and discharge process and participate in concurrent planning to expedite safe and timely releases.
  • Coordinate inter- and intra-agency services by working with providers, including foster parents, clinicians, teachers, medical and legal providers, FFS, CFS, and CC.
  • Establish effective collegial relationships with the Lead Case Manager, Senior Case Manager, and Lead Clinician.
  • Attend weekly staffing meetings and request meetings with the FFS for complex cases.
  • Follow up on timely and appropriate referrals for medical services, health screening, and mental health assessments.
  • Participate in the 7-day case management rotation.
  • Contribute meaningfully to agency and department programming and carry out job responsibilities professionally.
  • Complete required and mandatory ORR and Abbott House training in a timely manner.
  • Serve as a mandated reporter.
  • Participate in individual, group, and department supervision.
  • Conduct home visits as requested to support the case management team.
  • Perform other related duties as required.
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