Case Aide

Compass Connections•Grand Prairie, TX

11d•Onsite

About The Position

Compass Connections is hiring a compassionate and dependable Case Aide for its Foster Care facility in Grand Prairie, Texas. The organization provides emergency shelter and group-home placement for children while working toward family reunification. The Case Aide supports case management, clinical, and medical teams and helps gather information and prepare resources for safe, timely discharges. The role requires fluency in English and Spanish and involves maintaining accurate, confidential records and meeting applicable federal, state, licensing, and contract requirements. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with evenings, weekends, and holidays as needed or requested by the position supervisor. The hourly rate is $23.04. Benefits are available on the first day of employment and include employer-paid medical, dental, and vision insurance, retirement plan options, and additional employer-sponsored benefits. Employees must pass pre-employment and random drug screens and pre-employment and biennial criminal background checks, provide proof of work eligibility upon request, and receive an annual influenza vaccination or obtain an approved medical or religious exemption. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

Fluency in English and Spanish.
High school diploma or equivalent.
At least one year of related experience and/or training.
First aid, CPR, and emergency behavior intervention certifications.
Pass a pre-employment drug screen and random drug screens during employment.
Provide proof of work eligibility status upon request.
Pass pre-employment and biennial criminal background checks.
Respond sensitively and competently to the cultural and socioeconomic characteristics of the service population.
Work collaboratively with staff members, service providers, and other professionals.
Provide crisis intervention according to Compass Connections training when needed to maintain a safe environment.
Work in a fast-paced environment while maintaining emotional control and professional composure.
Maintain the computer literacy needed to perform the job responsibilities.
Work effectively both independently, without intensive supervision, and as part of a multidisciplinary team.
Demonstrate working knowledge of Compass Connections policies and procedures.
Receive an annual influenza vaccination or obtain an approved medical or religious exemption.
Be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

A two-year associate degree from an accredited program or institution, or two or more years of college-level coursework in a related field.
Two or more years of related experience and/or training.

Responsibilities

Meet applicable federal and state regulatory guidelines and standards.
Enter information in Salesforce and the UC Portal as required by agency policies and procedures.
Review Salesforce and the UC Portal for compliance with federal guidelines and state minimum standards.
Document information related to delays in the reunification process.
Review and sign children’s records according to agency policies, licensing requirements, and contract standards.
Participate in scheduled meetings, team decisions, and operations.
Participate in workshops, seminars, education programs, and activities that support professional development.
Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and other required information.
Work evenings, weekends, and holidays as needed or requested by the position supervisor.
Follow Compass Connections safety protocols, including evacuating with children and staff during emergencies.
Maintain confidentiality in all areas of child and program operations.
Follow professional and ethical standards in the employee handbook, treat staff, children, and community members respectfully, and comply with the required dress code.
Complete assigned calls with families and/or sponsors to gather information for reunification.
Develop safety- and service-related resources before discharge of the service population.
Review the UC Portal for required uploads and ensure updates are entered to support safe and timely discharge.
Provide the National Call Center with referrals for service gaps identified during 30-day calls.
Support assigned case management, clinical, and medical teams.
Meet deadlines established by the program supervisor and federal partners.
In Foster Care Programs, support, encourage, and recruit foster parents.