Case Aide

THE SALVATION ARMY•Dallas, TX

2d•Onsite

About The Position

The Case Aide provides daily supervision, monitoring, reporting, and technical support to clients in a residential substance abuse treatment environment. The role includes crisis intervention counseling when needed and helping individuals and groups develop life management skills. The Case Aide supports an emotional and physical environment conducive to positive client morale and stabilization, and reports pertinent information to the Director of Social Services. The position is located at the TX-CPC Social Services Center in Dallas, Texas, with a schedule of 6:00 AM to 2:30 PM. Work is performed in a normal shelter environment, with possible discomfort from weather changes, noise, dust, or dirt. The role requires limited physical effort, including walking, standing, lifting, and carrying objects under 25 pounds. The employee must meet attendance requirements, communicate effectively in English, respond calmly to emergencies, drive safely, and carry out duties in accordance with the organization’s ministry and Christian principles while maintaining professionalism.

Requirements

High school diploma or G.E.D.
Ability to meet attendance requirements.
Ability to read, write, and communicate effectively in English.
Ability to respond quickly and calmly to emergencies, maintain control, and initiate appropriate corrective action.
Ability to drive a vehicle safely and in accordance with applicable laws and regulations.
Ability and willingness to perform duties in accordance with the organization’s ministry and Christian principles.
Professional conduct in all communications and job duties.
Food Handlers Certification, or ability to obtain it within the established timeframe.
CPR and First Aid Certification, or ability to obtain them within the established timeframe.

Nice To Haves

One year of experience performing security or social service work.
Valid State Driver’s License.

Responsibilities

Monitor daily activities and ensure client participation in the program.
Maintain the safety, cleanliness, and orderliness of the program environment.
Ensure clients maintain appropriate attire and personal hygiene.
Observe clients for safety, health, and risk concerns.
Administer breathalyzer and urinalysis tests to program clients and conduct sexual offender checks as needed.
Communicate with members of clients’ treatment teams as requested to provide additional client information.
Report major incidents in writing and orally to the clinical supervisor and primary counselor, and facilitate ongoing information exchange.
Complete required paperwork representing client intake for the day.
Enter data into the computer to maintain records and generate client lists.
Document and monitor clients’ self-administration of prescribed medication in accordance with Shelter Care policies and procedures.
Distribute written communication and documentation to clinical staff.
Provide crisis intervention counseling when needed.
Work with individuals and groups to develop life management skills.
Report pertinent information to the Director of Social Services.