Case Aide

Global•Springdale, OH

About The Position

Necco is seeking a dedicated and compassionate Case Aide to provide programmatic, service, and administrative support to case managers and life coaches serving children, foster families, and young adults. The role helps clients access resources and assistance that support permanency and long-term success. Work takes place in offices, schools, community locations, and foster homes, and includes travel between locations and transporting clients as needed. The Case Aide supports program administration and service coordination, assists clients and foster families, and helps with life-skill development, educational and vocational resources, and independent-living activities. The position also includes supervising client activities, facilitating support groups and events, helping coordinate treatment-team meetings, completing required Medicaid documentation, and participating in on-call support, including assistance with extended hospital stays as needed. Necco describes its culture as purpose-driven and collaborative, emphasizing strategic thinking, communication, problem-solving, financial stewardship, program quality, peer feedback, and the virtues of being humble, hungry, and smart. Necco states that it values diversity and is committed to an inclusive and equitable work environment and equal employment opportunities.

Requirements

Must be at least 21 years old, per state regulations.
High school diploma or equivalent required.
Valid driver’s license and reliable transportation.
Minimum of 1 year of experience in human services or a related field.
Strong communication and organizational skills.
Ability to successfully pass all required background checks.
Auto insurance coverage of 100/300/100 required.

Nice To Haves

Associate or Bachelor’s degree preferred.

Responsibilities

Assist the Program Director, case managers, and life coaches in delivering client services.
Provide general program support, including data entry, documentation collection, and case file management.
Complete administrative tasks related to service coordination and client support.
Assist with client transportation for school, therapy, visitation, placement, discharges, and community activities.
Connect foster families, children, and young adults with relevant community resources.
Support clients’ life-skill development, including financial literacy, job readiness, and independent living skills.
Participate in on-call support, including assisting with extended hospital stays as needed.
Facilitate support groups, special events, and activities aligned with treatment goals.
Assist in coordinating service plans, scheduling, and facilitating treatment-team meetings.
Help set up new apartments for young adults entering the Independent Living (IL) Program.
Supervise client activities to ensure a safe and supportive environment.
Provide school and vocational support and help clients access educational and career resources.
Deliver services across multiple environments, including in-home and community-based settings; travel between locations and transport clients as needed.
Complete Medicaid services and documentation as required.
Practice Ruthless Pragmatism, engage in peer-to-peer feedback, and know and live the Necco Corporate Culture Principles.
Embody the virtues of Humble, Hungry, and Smart; drive an Individual Performance Scorecard; and adhere to and contribute to the Necco meeting structure.