Case Aide

THE SALVATION ARMY•Dallas, TX

2d•Onsite

About The Position

The Case Aide provides daily supervision, monitoring, reporting, and technical support to clients in a residential substance abuse treatment environment. The role may involve crisis intervention counseling and working with individuals and groups to develop life management skills. The Case Aide helps maintain an emotional and physical environment that supports positive client morale and stabilization, and reports pertinent information to the Director of Social Services. The position is scheduled from 10:00 PM to 6:30 AM at the TX-CPC Social Services Center in Dallas, Texas. Work takes place in a shelter environment, with possible discomfort from weather changes, noise, dust, and dirt. The role involves limited physical effort, including walking, standing, lifting, and carrying objects weighing less than 25 pounds.

Requirements

High school diploma or G.E.D.
Ability to meet attendance requirements.
Ability to read, write, and communicate effectively in English.
Ability to respond to emergencies quickly and calmly while maintaining control and initiating proper corrective action.
Ability to drive a vehicle safely and in accordance with all laws and regulations.

Nice To Haves

One year of experience performing security or social service work, preferred.
Valid state driver’s license, preferred.
Food Handlers Certification, or ability to obtain it within the established timeframe.
CPR and First Aid Certification, or ability to obtain them within the established timeframe.
Equivalent combinations of training and experience that provide the required knowledge, skills, and abilities.

Responsibilities

Monitor daily activities and ensure clients participate in the program.
Maintain the safety, cleanliness, and orderliness of the program environment.
Ensure clients maintain appropriate attire and personal hygiene.
Observe clients for safety, health, and potential risks.
Administer breathalyzer and urinalysis tests to program clients, and conduct sexual offender checks as needed.
Communicate with clients’ treatment-team members as requested to provide additional client information.
Report major incidents to the clinical supervisor and primary counselor, orally and in writing, and facilitate ongoing information exchange.
Complete required paperwork representing client intake for the day.
Enter data into the computer to maintain records and generate client lists.
Document and monitor clients’ self-administration of prescribed medication in accordance with Shelter Care policies and procedures.
Distribute written communication and documentation to clinical staff.
Respond quickly and calmly to emergency situations, maintain control, and initiate proper corrective action.
Drive safely and in accordance with applicable laws and regulations.
Conduct duties in accordance with the organization’s ministry and Christian principles, and communicate and perform duties professionally.