Case Aide-Visitation

Arizona Department of Administration • Prescott, AZ

6d

About The Position

The Arizona Department of Child Safety is hiring an Assistant Case Manager/Case Aide-Visitation in Prescott, Arizona. The role supports children and families by supervising parent-child visitation, documenting case activity, and transporting children to appointments and meetings on state business. It involves work with sensitive situations and requires compassionate, professional communication and careful completion of clerical tasks. Work outside regular hours, including weekends, holidays, and overtime, may be required.

Requirements

• High school diploma or GED.
• Valid driver’s license and a satisfactory 39-month driving record.
• Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
• Build and maintain trusting, professional relationships.
• Communicate with compassion, professionalism, and discretion in sensitive situations.
• Use attention to detail when completing clerical tasks.
• Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work.
• Work history, Central Registry, and Public Record will be considered.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Knowledge of basic principles of human and social services.
• Knowledge of child welfare and family support concepts.
• Knowledge of basic safety practices related to client transportation and child safety seating.

Responsibilities

• Supervise visitation meetings among parents and children.
• Enter case notes into the computer-based Case Management System.
• Drive on state business to transport children to appointments and meetings.
• Perform other duties appropriate to the assignment.

Benefits

• Comprehensive medical, dental, and life insurance options.
• Supportive retirement plan through the Arizona State Retirement System (ASRS).
• 10 paid holidays annually and generous vacation and sick leave.
• Paid Parental Leave Program, subject to eligibility criteria.
• Higher education discounts.
• Wellness programs.
• Professional growth and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED